Vikramrajkumar Thiyagarajan changes global business with digital solutions

Photo courtesy of Vikramrajkumar Thiyagarajan
Opinions expressed by Digital Journal contributors are their own.

Vikramrajkumar Thiyagarajan, a prominent figure in the IT field, embodies the qualities needed by a leader to push change and innovation across multiple industries. His exemplary work at Medline Industries has not only solidified his reputation but has also significantly impacted the broader digital ecosystem. As he puts it, “The ability to adapt and innovate is what separates the leaders from the followers in a dynamic digital landscape.”

A journey of impact across industries

Vikramrajkumar Thiyagarajan has made a lasting influence on an array of sectors, such as healthcare, education, oil and gas, financial services, and telecommunications, for more than 16 years. His path is an example of a staunch commitment to success, relentless hard work, and a persistent drive to test the boundaries of what is attainable. 

He has reached the highest level of his abilities as a manager at Medline Industries, where he is responsible for the supervision of critical operations, including financial consolidation, planning, budgeting, and close management. These are merely a few of the numerous business financial applications that he oversees at the organization.

Vikramrajkumar Thiyagarajan’s influence is not limited to his present role. His work is defined by a distinctive combination of tactical discernment and technical expertise, which has established him as an important leader in the constant growth of enterprise financial applications. 

He has consistently exhibited the capacity to effectively manage teams, engage stakeholders, and mitigate risks, all of which are essential for the successful supervision of complicated Oracle Enterprise Application projects. This unique stability has not only contributed to the success of his initiatives but has also established him as a key player in the digital transformation of financial systems.

Creating invaluable solutions

Vikramrajkumar Thiyagarajan’s success is fundamentally rooted in his capacity to develop solutions that effectively resolve the numerous challenges experienced by modern companies. The development of a sophisticated custom financial planning and analysis solution is one of his most remarkable accomplishments. 

This solution equips businesses with the requisite confidence for dealing with uncertain times by enabling them to take on detailed ‘what-if’ scenarios. In addition to its technical sophistication, the solution’s flexibility helps it to meet the needs of the diverse requirements of businesses in a variety of sectors.

This financial planning and analysis solution is particularly relevant in today’s volatile economic climate, where businesses must be agile and responsive to sudden changes. By enabling companies to explore different scenarios and outcomes, Vikramrajkumar Thiyagarajan’s solution has become an invaluable tool for strategic decision-making. It allows organizations to anticipate potential risks, evaluate different strategies, and make informed decisions that can have a major effect on their long-term success.

In addition to this, Vikramrajkumar Thiyagarajan has played a pivotal role in implementing automation solutions that have improved business processes. His initiative to replace manual tasks with automated ones has significantly reduced processing times and enhanced business efficiency. For example, his replacement of Excel formulas with SQL scripts for workforce data load processes reduced the time required from a week to just seven minutes—a clear demonstration of how technological innovation can inspire operational excellence.

Effective leadership in a digital age

A leader in the modern digital era needs more than technical know-how; they must have an in-depth comprehension of how to use technology to boost innovation and growth in the company. Through his technical expertise and leadership qualities, Vikramrajkumar Thiyagarajan demonstrates this type of leadership.

A dedication to constant improvement and an eagerness to take on new challenges define Vikramrajkumar Thiyagarajan’s leadership style. He is an expert at overseeing massive projects, even when the pressure is on and the stakes are high. He has guided his teams to victory time and time again because of his strategic insight and ability to keep his cool under fire.

In addition to the initiatives he oversees directly, Vikramrajkumar has worked for companies where his strategy adjustments have had far-reaching effects. He has encouraged a spirit of innovation and constant improvement by developing automated solutions and combining data from various sources to boost performance. In an environment where data-driven decisions are vital for companies to maintain a competitive edge, this is of utmost importance.

Taking on more challenges

Looking ahead, Vikramrajkumar’s goals for his role at Medline Industries are both clear and ambitious. Initially, he aims to integrate seamlessly into his team and quickly get up to speed with current projects and processes. Drawing on his extensive experience in financial management consulting, he plans to contribute effectively to the company’s ongoing initiatives.

Beyond this, Vikramrajkumar aspires to take on more leadership roles within the team. His focus will be on optimizing financial processes and implementing new solutions that drive efficiency and accuracy. He is particularly interested in exploring ways to leverage emerging technologies, such as artificial intelligence and machine learning, to further enhance financial management practices.

Vikramrajkumar has lofty goals for the future. He hopes to have a significant impact on the company’s future by helping to shape its strategy, especially in the area of financial management. He aspires to assist Medline Industries become a leader in financial management breakthroughs by contributing to the advancement of new financial strategies.

“The true measure of success in our field is not just about staying ahead of the curve, but about shaping the curve itself,” Vikramrajkumar says. This quote sums up his whole career: a career marked by a passion with perfection and an ambition to make a lasting mark on his field.

Shaping the future of corporate financial systems

As businesses across the globe continue to grapple with the challenges of digital transformation, the need for innovative financial management solutions has never been greater. Vikramrajkumar’s contributions to the IT sector, particularly through his work at Medline Industries, are helping to define the future of corporate financial systems. His ability to blend technical expertise with strategic insight has provided organizations with the tools they need to thrive in an increasingly digital environment.

In addition to addressing issues of the present, Vikramrajkumar Thiyagarajan’s work aims to foresee those of the future. Businesses are prepared to face the challenges of today’s complicated financial environment thanks to his solutions, which are both adaptable and easy to scale. Others in the field are motivated to follow his dedication to development and perfection, which is what drives his work.

Concerts boost travel: Coldplay and Diljit fans drive surge

Coldplay and Diljit Dosanjh concerts in India fuel a travel boom, with flight and train bookings skyrocketing across major cities.

India is witnessing a surge in travel bookings as fans flock to highly anticipated concerts by global superstar Coldplay and Punjabi sensation Diljit Dosanjh. ixigo, India’s leading OTA for the Next Billion Users, has observed a sharp rise in flight, train, and bus bookings and searches to key concert cities, reflecting the growing trend of music tourism in India.
From Mumbai to Chandigarh: Concert-Goers Drive Travel Boom for Coldplay & Diljit Shows
Mumbai, which will host Coldplay’s event between 18-21 January 2025, has experienced a staggering 350% year-on-year (YoY) increase in flight bookings. Chandigarh, one of the destinations for the DIL-UMINATI India tour, has seen a 300% YoY surge in flight bookings, leading the demand for Diljit’s concerts. Other DIL-UMINATI event cities like Delhi, Ahmedabad, and Indore have recorded an average 100% YoY growth in flight bookings on their respective concert dates.
Aloke Bajpai, Group CEO, ixigo, shared his thoughts on this trend: “We’ve observed a significant shift in Indian travellers’ preferences, with more people willing to spend on experiences like music concerts and festivals. The passion for live performances is driving fans to travel, and this surge in bookings across flights, trains, and buses shows how music tourism is becoming a major force in the country. This increased demand is also affecting airfares for major concert dates, with one-way non-stop flights from Bangalore to Delhi, typically priced around Rs 6,500, now reaching Rs 16,000 on October 26th. Likewise, a one-way flight from Mumbai to Delhi, which usually costs around Rs 5,700 in October, will now cost travellers Rs 12,000 on October 26th.”
Dinesh Kumar Kotha, CEO, ixigo Trains & ConfirmTkt, highlighted the rise in train bookings: “Fans of Diljit Dosanjh and Coldplay are opting for train journeys to attend the upcoming concerts. Train travel demand for Diljit’s shows in October & November in Delhi, Hyderabad, and Bangalore has seen an average MoM increase of 85-90% in train bookings. Coldplay’s Mumbai concert has driven a massive 800% YoY growth in train bookings between 18-21st January 2025.”
Tier 2 Cities Fuel Bus Travel Demand for Concerts
Rohit Sharma, COO, AbhiBus, shared insights on the rising bus travel demand: “Searches for bus tickets to Diljit Dosanjh’s concert destinations have spiked on our platform. Ahmedabad is leading with a week-on-week growth of 25-38%, followed by Pune and Bangalore. Notably, we are also witnessing strong demand from tier-2 cities such as Jaipur, Nagpur, Dehradun, Varanasi, Indore, Surat, and Kanpur for Diljit’s concerts.”
ixigo Travel Data | Music Tourism

DILJIT DOSANJH | DIL-LUMINATI INDIA TOUR 2024

ixigo Flights Data

Concert City
Concert Dates
Year-on-Year Increase in Flight Bookings

Delhi
26 Oct 2024
185%

Hyderabad
15 Nov 2024
17%

Ahmedabad
17 Nov 2024
115%

Lucknow
22 Nov 2024
25%

Kolkata
30 Nov 2024
66%

Indore
8 Dec 2024
150%

Chandigarh
14 Dec 2024
300%

ConfirmTkt Data

Concert City
Concert Dates
Month-on-Month Increase in Train Bookings
Month-on-Month Increase in Train Searches

Delhi
26 Oct 2024
75%
87%

Hyderabad
15 Nov 2024
148%
159%

Ahmedabad
17 Nov 2024
23%
28%

Lucknow
22 Nov 2024
10%
12%

Pune
24 Nov 2024
17%
19%

Kolkata
30 Nov 2024
29%
33%

Bangalore
6 Dec 2024
51%
90%

AbhiBus Data

Concert City
Concert Dates
Week-on-Week Increase in Bus Searches

Delhi
26 Oct 2024
15-20%

Hyderabad
15 Nov 2024
18-20%

Ahmedabad
17 Nov 2024
25-38%

Lucknow
22 Nov 2024
10-25%

Pune
24 Nov 2024
25-35%

Bangalore
6 Dec 2024
20-30%

Indore
8 Dec 2024
10-15%

Chandigarh
14 Dec 2024
20-25%

COLDPLAY | MUSIC OF THE SPHERES WORLD TOUR 2025

ixigo Flights Data

Concert City
Concert Dates
Year-on-Year Increase in Flight Bookings
Month-on-Month Increase in Flight Bookings

Mumbai
18-21 Jan 2025
355%
171%

ConfirmTkt Data

Concert City
Concert Dates
Year-on-Year Increase in Train Bookings
Year-on-Year Increase in Train Searches

Mumbai
18-21 Jan 2025
842%
368%

George is the News Feed Manager, Content Creator, and Social Media Manager at the TravelDailyNews network of online newspapers. At the same time, he is completing his studies in the Department of Business Administration at the Athens University of Economics and Business.

Wego highlights India’s premier travel destinations for 2024 adventures

Wego reveals India’s top destinations for 2024, offering a blend of cultural heritage, natural beauty, and adventure tourism.

As global travel continues to grow, India remains a top destination for those seeking a rich blend of history, culture, natural beauty, and adventure. Wego offers insights into some of the best places to experience the country’s unique charm, highlighting destinations that cater to all types of travelers.
Goa: Tropical Paradise
For those seeking a laid-back escape by the sea, Goa is an unbeatable destination. Known for its sun-soaked beaches, lively nightlife, and a unique blend of Portuguese and Indian influences, Goa is a tropical haven for both domestic and international travelers. Whether you’re looking to unwind by the coastline or explore vibrant markets and colonial-era churches, Goa has something for everyone.
Rajasthan: Royal Heritage
Step back in time with a journey through the royal heritage of Rajasthan. This desert state is home to some of India’s most majestic forts and palaces, offering a glimpse into the country’s regal past. Jaipur, Udaipur, and Jodhpur are among the must-visit cities, each brimming with architectural splendor, rich traditions, and immersive cultural experiences. Rajasthan allows travelers to experience the grandeur of India’s royal history while exploring the vibrant bazaars and rich cuisine.
Kerala: Tranquility and Nature
For those in search of peace and natural beauty, Kerala, also known as “God’s Own Country,” offers a serene retreat. With its tranquil backwaters, lush tea plantations, and renowned Ayurvedic wellness centers, Kerala provides the perfect getaway for nature lovers and wellness enthusiasts. From the picturesque hill stations to the palm-fringed coastlines, Kerala’s charm lies in its ability to blend relaxation with natural splendor.
Leh-Ladakh: Adventure and Exploration
Adventure seekers will find their paradise in Leh-Ladakh, a remote region nestled high in the Himalayas. Known for its rugged landscapes, crystal-clear lakes, and ancient monasteries, Leh-Ladakh offers a unique combination of natural beauty and thrilling activities. Travelers can embark on treks, bike rides, or explore the area’s remote valleys and towering mountains, making it an ideal destination for those looking to escape into the wild.
Mumbai: Urban Vibrancy
For travelers drawn to the energy of big cities, Mumbai is the ultimate urban experience. As India’s financial capital, Mumbai is a melting pot of cultures, offering everything from historic landmarks like the Gateway of India to cutting-edge skyscrapers. Known for its thriving film industry, diverse cuisine, and bustling street markets, Mumbai’s vibrancy offers a dynamic contrast to India’s quieter, rural destinations.
A Travel Experience Like No Other
“India offers a travel experience like no other, combining ancient traditions with modern attractions,” said Bernard Correya, General Manager of Wego in India. “Whether travelers are seeking adventure in the Himalayas, exploring the royal heritage of Rajasthan, or enjoying a serene retreat in Kerala, India remains a must-visit destination for 2024.”
Beyond the Popular Spots
Beyond these renowned destinations, India offers a wealth of other captivating experiences. Varanasi, Rishikesh, and Amritsar draw travelers interested in the spiritual side of India, while wildlife enthusiasts can explore the diverse fauna of the country’s many national parks. Hill stations like Shimla, Darjeeling, and Manali provide cool, scenic escapes from the bustling cities, making them popular among both domestic and international tourists.
Easier Travel with Wego
With an increasing number of flights and customized travel packages, Wego makes it easier for travelers to explore India’s vast offerings. Whether planning for a solo adventure, a family vacation, or a romantic getaway, India has something to offer for everyone. From its majestic landscapes to its vibrant cities, India remains one of the world’s most diverse and enriching travel destinations for 2024 and beyond.

George is the News Feed Manager, Content Creator, and Social Media Manager at the TravelDailyNews network of online newspapers. At the same time, he is completing his studies in the Department of Business Administration at the Athens University of Economics and Business.

35th Shanghai Tourism Festival celebrates culture with global events and parades

The 35th Shanghai Tourism Festival showcases cultural diversity through parades, performances, and events, running from September 14 to October 6.

SHANGHAI, CHINA – The 35th Shanghai Tourism Festival officially kicked off on September 14 with live performances and a grand parade on the Nanjing Road Pedestrian Mall, where Olympic athletes and artists from both home and abroad celebrated local and international cultures.
The festival, running through October 6, is designed to create unforgettable experiences and a unique journey for both local residents and international travelers. The opening ceremony featured a vibrant display of cultural diversity with 25 performance teams from Asia, Europe, America, and Oceania, each participating on one of 25 dazzling floats. Adding to the spectacle, Olympic athletes from Shanghai, including Paris 2024 competitor Tan Haiyang, joined forces with singers and dancers to deliver the opening show titled “Igniting, Joyful City.”
Staging 100 events, showcasing 1,000 products and witnessing the participation of 10,000 businesses, the Festival, themed “Visiting Shanghai”, is hosting a wide variety of events such as “Sleepless Nights of Fun,” “Waterfront Adventures,” “Urban Charm” as well as exhibitions for people to explore diverse cultural landscapes, such as the “Great Art of Dunhuang” and “Exhibition On Top of the Pyramid: The Civilization of Ancient Egypt.”
Each district in Shanghai is embracing a unique theme, such as an ancient town exploration, waterway tours, and food festivals, to highlight the city’s rich cultural diversity. Additionally, double-deck sightseeing bus tours are enhancing their offerings with the “Eternal Notre-Dame” VR digital immersion exhibition, providing a deeply immersive experience. Furthermore, seven specially themed CityWalk events will be organized, each designed to showcase unique aspects of Shanghai’s vibrant urban culture.
In addition, Trip.com has upgraded the route of the free half-day tour for international inbound customers and joined hands with more than 200 brands from 20 countries worldwide to bring special offers of hotel, airport and top attraction tickets, while Greenland Group is collaborating with Expedia to launch exclusive privileges including free tickets to the exhibition.
More than 20 new stories are opening at the Global Harbor mall during the Festival, and Jiushi Tourism will launch a series of sports and travel offers in conjunction with the 2024 Shanghai Rolex Masters.
“Over the years, the Festival has grown into a symbol of Shanghai and established the city as a world-famous tourist destination and window for travelers from around the world to experience Shanghai’s beautiful landscapes, delicious foods and specialties, and learn about China and its profound cultural heritages,” said Cheng Meihong, Deputy Director General of Shanghai Municipal Administration of Culture and Tourism.

George is the News Feed Manager, Content Creator, and Social Media Manager at the TravelDailyNews network of online newspapers. At the same time, he is completing his studies in the Department of Business Administration at the Athens University of Economics and Business.

Kent County unveils new plan to divert waste after scrapping ‘Sustainable Business Park’ 

Kent County officials plan to build a new transfer station to handle solid waste and recyclable material that would result in a substantially smaller waste diversion rate compared to previous estimates for a now-scrapped Sustainable Business Park. County leaders on Wednesday night unveiled what they’re describing as “plan B” or “2.0” for broader efforts to…

‘It’s really tough to be in business.’ High rents pummel Key Biscayne restaurants, shops

On many nights, Novecento is filled with loyal customers. But even for the popular Argentine restaurant times are tough on Key Biscayne.Novecento had to move earlier this year from its long-term location at the Key Biscayne Shopping Center to a slightly smaller space at The Square.Why? Rents are simply too high for many shops and restaurants on the island.“It’s really tough to be in business,” said Jam Alonso, a manager at Novecento.“We have a big competition — not just us, but all the restaurants.”There has been a 10% increase in commercial rent on the island in the past three years, said real estate broker Thania Vernon of Fortune Fortune Christie’s International.People wanting to open a business here should do their due diligence, Vernon warned.READ MORE: Port workers on strike in South Florida demand higher wages, better benefits from cargo companiesThe cost of doing business on Key Biscayne is only getting higher.Property taxes on commercial properties are going up, and tougher code enforcement is planned. The recently passed 2025 budget includes a tax cut for many homeowners, but commercial properties are getting stuck with a 5.5% tax increase.“Rents have gone up. I just did a lease in the Square, and it was higher rent than two years previous,” Vernon said. “The Square is still manageable for businesses — for small businesses.”Higher commercial rents are not unique to Key Biscayne. Miami office space hit a record high this summer, with properties in Brickell getting $200 per square foot, according to the Financial Times.Village Manager Steve Williamson said he supports local businesses, but the topic of assisting them has rarely been a part of Council discussions. Williamson said he didn’t think the government should help local restaurants and shops with increasing rent costs, saying these are private businesses.Other Florida communities have embraced helping businesses. Boynton Beach in Palm Beach County, for example, created a reimbursement program to help businesses deal with escalating rent costs. Nearby Delray Beach just had a tax rollback particularly because of how restaurants and shops have been hit with high property taxes.“The people who actually made Delray Beach, who gave it the buzz and did all the stuff that everybody wants to come to, well we’re crippling them,” Delray Beach Mayor Tom Carney said.Williamson said the Village stands ready to react, however, calling local merchants “the fabric of our community.”“We work closely with the Chamber of Commerce and local business leaders to help set the conditions for them and all their customers,” he said.Tatyana Chiocchetti, executive director of the Key Biscayne Chamber of Commerce, suggested restaurants pool their resources in negotiating with suppliers to help cut overhead costs.“We encourage businesses to join forces in purchasing, especially if they are in similar lines of business. This way the business would most likely qualify for greater discounts on joint purchases,” Chiocchetti said.Restaurateur Antonio Braschi, who owns Kazumi Modern Japanese and Costa Med Bistro, said the Chamber should take the lead on its idea of pooling purchasing by initiating a deal with the local Winn-Dixie grocery store.In return, Braschi said, the Chamber would require all restaurants to buy restaurant food at Winn-Dixie, which would then give discounts to businesses.“The logistics of managing that is outside the purview of the Chamber,” Chiocchetti said. “The Chamber will not initiate a program which compels any business to only shop at a particular store.”Key Biscayne is unique in its restaurants and shopping, but it’s a small pond of local customers and here today and gone tomorrow tourists. The six miles across the Rickenbacker Causeway, a toll road, works as an impenetrable barrier to lure foodies and high-end shoppers.So entrepreneurs have to develop businesses that specifically serve the island, like pilates and yoga studios, designer or architectural businesses catering to ongoing construction and child-friendly businesses, Vernon said.There are at least six pilates studios on the island, according to a Google Maps check. While that might seem like a surplus, Vernon said pilates has a broad target market that includes people of all ages, so there is higher demand.“Work with someone who knows the market. And know who you’re targeting to make sure that the business will sustain,” she said. “It needs to be a business that’s conducive to the lifestyle of the island.”With no appetite to help businesses from the Village government and a Chamber of Commerce set on letting the businesses fend for themselves, some business owners say they may “re-evaluate” staying on the island.Brianna Brown, president of Fine Line Furniture And Accessories, said rent on the island is 20% more than Coral Gables location. Brown inked a five-year lease at the Harbor Plaza Shopping Center.But whether Brown continues business here depends on profits, she said.“If I get to the end of my five years, I will definitely re-evaluate — see if the sales are worth it,” she said. “A heavy rent, especially with the increases — you have to weigh it out.”Novecento is not alone in uprooting.Pita Pockets at the 180 Crandon Blvd. shopping center is planning on revitalizing its business model to stay afloat. The owner declined to give details, as he and his partners work out the new business model.While still in a slow season, Alonso said sales at Novecento are OK and hopes that the clientele from the former plaza will follow them to the new location. The restaurant also has locations in Brickell, Doral and Aventura.“When you’re looking for locations, it’s hard because you are looking, and there are many places,” Alonso said. “This was available, and I think it’s a good place.”

Three Rivers Chamber honors Gooch Trucking as Business of the Month

Anita Schuchman, terminal manager for Gooch Trucking, proudly displays the Business of the Month sign.

The Three Rivers Chamber of Commerce named Gooch Trucking Company, Inc., as the Business of the Month for October.Although new to the area, the company was founded over 40 years ago in Blairsville, Georgia.Now with a location just outside of Three Rivers, Gooch Trucking specializes in transporting liquid natural gas (LNG), propane, oxygen, nitrogen, argon, and helium. The company is licensed to haul hazardous materials across all states and has rapidly expanded its operations. Notably, Gooch Trucking has provided LNG transportation for major clients, including SpaceX and Carnival Cruise Lines.Owned by Glendon and Kris Gooch, the business has evolved from a single dump truck operation in Georgia to a fleet of over 60 trucks. The local office is managed by Anita Schuchman, a Three Rivers native who is eager to engage with the community to identify how the company can assist with local needs and services.Currently, the Three Rivers office employs two office staff members and 15 drivers. They are actively hiring truck drivers with CDL and Hazmat certifications. Gooch Trucking at 2791 TX Hwy. 72 in Three Rivers can be reached at 706-994-7244.Acknowledging the recognition, Schuchman commented, “We are honored to be selected as the Business of the Month and are looking forward to serving Three Rivers, Live Oak County and beyond.”

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The Art of Navigating Any Situation, a Strategy for Successful Restaurant Business by Viacheslav Boreyko

Viacheslav Boreyko, a successful restaurateur and title holder of the “Best Entrepreneur” title in the “Food and Beverages” category, shares his experience in developing a restaurant business during times of crisis and effective ways to mitigate inflationary risks.Following the global pandemic and significant economic downturn, the food service market is now on a path to steady growth from 2024 to 2031, as confirmed by a recent study by Verified Market Research. North America is among the regions that are showing rapid development and are driven by a strong focus on innovation.However, the catering and restaurant sectors face several challenges, including changes in environmental law, the need for digital transformation, and inflation. Only experienced and talented leaders who have navigated multiple crises can effectively manage these challenges. Viacheslav Boreyko is one such leader. He knows how to handle economic pressure, has developed his business during the COVID-19 pandemic, and has built several profitable restaurants.Currently, Viacheslav plans to launch his projects in the U.S. market and is ready to share his expertise on building an efficient restaurant business and study on starting a restaurant from scratch and making it profitable within four months.Hard LessonsThe pandemic was a tough time for the food service industry. Tens of thousands of cafes and restaurants worldwide went bankrupt and closed. However, those who survived this harsh period gained new incentives for growth. Viacheslav Boreyko entered the pandemic with one restaurant and emerged with three profitable establishments. Vyacheslav essentially went through a survival school in extreme industry conditions, learning how to cut costs on secondary matters while investing in the most critical aspects of the business.“The pandemic allowed us to pay attention to all the nuances, aspects, and details that are often overlooked during the daily grind,” notes Viacheslav Boreyko. “A clear understanding of our activities, step-by-step knowledge of restaurant operations, and the successful execution of past projects fueled the drive for scaling. The practice and experience gained under difficult conditions helped us continue to move forward.”End of the lockdown, Vyacheslav became more diligent in protecting his business against the possible recurrence of force majeure events. He incorporated these conditions more thoroughly into contracts with partners, created a reliable financial base by revising rental rates, and broke down payment obligations. Additionally, there was a restructuring of production processes and a modernization of the menu. This enabled him to emerge from the crisis with higher productivity and discipline.Furthermore, the restaurateur implemented several modern digital solutions in his establishments, simplifying restaurant network management and improving customer service. Viacheslav shared his experience in a scientific article on the role of digital technologies in restaurant management, published in the journal “Creative Economy,” dedicated to effective business technologies.Current ChallengesThe extreme cost-saving practices adopted during the pandemic remained useful after its conclusion when the world faced high inflation. Proactive management strategies and a carefully considered approach to pricing became essential tools for maintaining business profitability amid fluctuating food prices, logistics, and other services.Vyacheslav suggests that restaurant owners dealing with inflation should start by setting up a clear and detailed accounting system. This will help them track and analyze all their expenses by category and business process. Next, expenses should be divided into strategic and non-strategic, with priorities correctly set across directions. For some, cutting costs is a smart way to save on operational expenses, but for others, it might hurt important strategic opportunities. For example, cutting staff costs isn’t advisable because skilled and experienced employees are crucial in the restaurant business. Vyacheslav, who manages over 120 employees and has successfully launched five profitable dining establishments, confirms this.“Our goal is to reduce expenses and internal consumption without sacrificing the quality of services,” says Vyacheslav. “To do this, you must remain flexible, constantly adapt to changing conditions, and seek growth opportunities where previously hadn’t.”Another crucial area for cost-saving is business process automation. However, it should be implemented following a well-thought-out plan and a clear understanding of goals. Automation helps optimize workforce resources by easing employees’ burdens and allowing them to focus on other tasks. Statistics show that companies that invested more in automation before the pandemic fared better during the crisis. They experienced fewer supply chain disruptions, better labor productivity, and higher demand.As for pricing, Viacheslav advises approaching this issue cautiously and raising prices gradually to avoid alienating customers. Price increases should be accompanied by the introduction of new menu items with higher margins, making the process more comfortable for regular patrons and attracting new customers.Viacheslav Boreyko’s management methods in the restaurant business were highly praised at the Cases&Faces International Business Award, where he won the “Best Entrepreneur” award in the “Food and Beverages” category.A Reliable TeamIn addition to rising costs, businesses have faced labor shortages in some regions over the past few years. The lack of personnel leads to significant financial losses for entire industries and individual businesses. Viacheslav Boreyko stays abreast of modern management trends and exchanges experiences with top industry professionals. He understands that the issue of quality and reliable labor resources is very relevant to the food service sector. To ensure that his business has good and effective staff, business owners should focus more on creating comfortable working conditions for employees. One such condition could be the possibility of direct feedback between staff and the business owner. Viacheslav believes that it benefits both parties.“This helps prevent staff burnout. If there are any work-related difficulties or requests from the team, they are discussed and resolved. Employees are allowed to make mistakes and then fix them. We also offer complete flexibility regarding work schedules. Employees can work half-days or create personal schedules if they are studying or juggling jobs. Additionally, we offer excellent financial incentives. This results in low staff turnover and significant savings on training new employees.”Vyacheslav is eager to share his experience and expertise in restaurant management. He is already doing this successfully in the CIS countries by serving as a judge and mentor in professional competitions and awards, as well as offering auditing and consulting services to aspiring entrepreneurs. Viacheslav Boreyko sees his mission as contributing to the development of the global restaurant industry by promoting new management technologies and sharing experiences on a global scale.
Greg Grzesiak is an Entrepreneur-In-Residence and Columnist at Grit Daily. As CEO of Grzesiak Growth LLC, Greg dedicates his time to helping CEOs influencers and entrepreneurs make the appearances that will grow their following in their reach globally. Over the years he has built strong partnerships with high profile educators and influencers in Youtube and traditional finance space. Greg is a University of Florida graduate with years of experience in marketing and journalism.