There are local small business success stories, and then there’s Jo Anne’s Place Health Foods, which is in a category all its own in terms of both longevity and the level of caring customer service.
Jo Anne Fallaise founded Jo Anne’s Place Health Foods in 1976, initially operating out her Lindsay home. Come 1998, her daughter Margo and her husband Paul, having learned the business firsthand, had taken the reins, allowing Jo Anne to retire, knowing the business was in very good hands
Today, Jo Anne’s Place Health Foods offers a full line of natural foods, supplements and other health-conscious products at two very busy locations – in Peterborough at 1260 Lansdowne Street West and in Lindsay at 370 Kent Street West.
Sharon Walker is the general manager of the Peterborough location. She says the storied history of the business, and maintaining that tradition of full customer service remains front of mind.
Walker recalls a time when there was push back from the medical profession when it came to natural products and their health benefits, noting fuller recognition and fostering of a symbiotic relationship is now the reality.
Noting Jo Anne’s Place staff see their customers as “family,” Walker says a strong desire that they “be well” is at the heart of their day-to-day interactions. As such, educating customers is a big part of what they do.
For more information on Jo Anne’s Place Health Foods, visit www.joannesplace.ca.
(Written by: Paul Rellinger)
This post was originally published on here
