Lumen Technologies and AWS Partner to Unlock the Power of Generative AI Through Enhanced Network Operations and Delivery

Enhancing Infrastructure to Support AI Growth

Through its Private Connectivity Fabric^SM solution, Lumen will provide dedicated infrastructure with private fiber connections between AWS Regions and Local Zones. AWS will continue to deploy its custom network technologies on this fiber, enabling industry-leading security, availability, and performance between AWS locations. The enhanced AWS network will enable high-bandwidth and dynamic connections that provide customers with the ability to develop generative AI applications, train AI models, and deliver new AI-powered products across its Region and Local Zone footprint.

“AI is reshaping industries, and the network infrastructure supporting it needs to be just as dynamic and responsive,” said Kate Johnson, president and CEO, Lumen Technologies. “AWS wants their customers to thrive in the AI economy and this network expansion will help enable that. As the trusted network for AI, Lumen is using next-generation fiber to help AWS deliver high-bandwidth solutions that will allow their customers to experience and deliver AI’s full potential.”

“The next wave of innovation will be driven by generative AI, which requires a combination of secure, scalable cloud infrastructure and flexible networking,” said Matt Garman, CEO of AWS. “Together, AWS and Lumen will enable high-performance network connections that ensure customers across every industry can build and deliver compelling, secure, and reliable AI applications at scale.”

Using AI to Modernize Network Systems for Improved Customer Delivery

Lumen is moving its IT and product platforms to AWS to drive performance, scalability, and operational efficiency. In the future, Lumen can apply generative AI technology, including Amazon Bedrock, to help better plan and optimize network resources. This will give Lumen full visibility of their network, both onsite and in the cloud, improving customer experience and reducing costs.

“By applying generative AI technologies like Amazon Bedrock, Lumen can transform its operations to enable faster decision-making and more autonomous, highly resilient networks,” Garman said.

Lumen believes it will be able to transition to a generative AI-powered autonomous network platform that can dynamically manage resource allocation, as well as quickly identify and address service and network-related issues.

“Lumen is taking a page from Amazon’s disruption playbook by cloudifying telecommunications and networking. With AWS, we are able to support our transformation and the growing needs of our customers,” said Johnson.

Lumen and AWS have been partners for years. As an AWS Managed Service Provider Partner, Lumen helps customers migrate workloads to AWS, ensuring a smooth transition to their cloud infrastructure.

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