Sudbury’s Sunwire launches communications platform for business

Article content

Sudbury-based Sunwire has launched its SolSwitch Communications Platform, “designed to revolutionize the way businesses manage their communications.”

Article content

Article content

Recommended Videos

Article content

In a media release, Sunwire described SolSwitch as an “all-in-one platform” that “combines business phone systems, SMS/MMS texting capabilities, MS Teams and custom integrations, plus an array of communication tools into a single and seamless solution.”

In an increasingly connected world, Sunwire said, businesses require versatile and efficient communication systems to stay competitive. Its newest platform provides organizations with:

– Robust phone functionality: A customizable, cloud-based system that ensures reliable voice communication with advanced features.

– SMS/MMS messaging: Advanced texting capabilities, allowing businesses to send and receive text and multimedia messages directly through the platform.

Article content

– Multi-channel queuing: To communicate with clients by messaging via web chat, text, FB messenger and more from a single dashboard.

– Integration tools: Compatibility with popular collaboration tools such as MS Teams with the ability for custom solutions based on unique needs ,thereby enabling streamlined workflows and enhanced customer interactions.

– Remote work: To easily transition between in-office to work-from-home to in-the-field, while staying connected to an organization’s communications platform.

“This platform is more than just a communication tool — it’s a transformative solution that empowers businesses to operate more efficiently and effectively,” said Jason Legault, president and CEO at Sunwire. “By unifying essential communication capabilities, we’re helping organizations foster better connections with their customers and teams.”

Article content

Sunwire said the features and benefits of SolSwitch include scalability, making the platform useful to both small startups to large enterprises; ease of use, with an intuitive and customizable interface that ensures teams can quickly adopt and leverage the platform’s full potential; enhanced security:, with state-of-the-art encryption and protocols safeguard sensitive communications; reporting tools, for detailed breakdowns of all aspects of an organization’s communications in order to analyze data, make improvements and increase; and cost efficiency, by consolidating communication services to reduce overhead and simplify ROI and cost management.

SolSwitch is already being used by thousands of clients across Ontario and beyond. 

Article content

“Sunwire has been a trusted partner of Aaron Group since 2016,” said Mike Sanders, Owner of Aaron Group.

The platform is tailored for businesses across various sectors, including retail, healthcare, education and professional services.

“It is such a pleasure working with Sunwire,” added Erin Montgomery, executive director at Great Northern Family Health Team. “The SolSwitch Communications Platform has exceeded our expectations.”

By enabling faster and more reliable communication, it improves customer service, enhances collaboration, and drives overall productivity.

SolSwitch is not limited by geography and was specifically built to support multiple office locations. Sunwire has teams of experts ready to customize, plan, install and provide ongoing customer support for any solution.

Businesses can learn more, request a demo or sign up by visiting sunwire.ca or contacting a sales representative toll-free at 1-833-727-6777 or by email at [email protected].

Article content