How Building Long-Term Social Value Can Benefit Your Business?

When was the last time you came across a brand that genuinely made a difference in society? It’s becoming increasingly clear that businesses need to go beyond just selling products or services. They need to contribute to the world around them in meaningful ways. To build long-term social value, companies have to think about more than profits—they need to focus on making a lasting positive impact on communities and the environment.

This shift isn’t just a trend; it’s a necessity. People expect businesses to step up, whether by supporting local initiatives, adopting sustainable practices, or fostering inclusivity. If you’re looking to learn how your business can contribute to society while still thriving financially, this guide is for you.

What Does It Mean to Build Long-Term Social Value?

To build long-term social value, companies need to focus on more than just financial growth. It’s about contributing positively to society, whether through environmental sustainability, ethical practices, or community engagement. Social value is measured not just in monetary terms but in how businesses improve lives and ecosystems.

For instance, a business that adopts eco-friendly practices not only helps combat climate change but also builds a reputation as a responsible corporate entity. Similarly, investing in community development can strengthen local economies and enhance a company’s image as a trusted partner.

Why Is It Important to Build Long-Term Social Value?

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Enhanced Brand Reputation: A company that prioritizes social value resonates more with customers, employees, and investors. People want to associate with brands that share their values and demonstrate genuine care for societal issues.

Customer Loyalty and Trust: Building trust takes time but yields significant dividends. When businesses commit to long-term social initiatives, they earn customer loyalty. For example, companies donating a portion of their profits to social causes or engaging in philanthropic activities often see higher customer retention.

Employee Engagement: Employees are more motivated to work for organizations that focus on ethical practices and social responsibility. It fosters a sense of purpose, increases job satisfaction, and reduces turnover rates.

Long-Term Profitability: While the initial steps to build long-term social value might involve upfront investments, the returns are sustainable and far-reaching. Ethical businesses often outperform their competitors by attracting conscious consumers and investors.

Key Strategies to Build Long-Term Social Value

Creating a positive and lasting social impact doesn’t happen overnight. It requires consistent efforts and alignment with your organizational goals. Here are some strategies to get started:

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1. Prioritize Sustainability

Sustainability is at the core of any effort to build long-term social value. Businesses can adopt eco-friendly practices such as reducing waste, minimizing carbon footprints, and using sustainable materials. This not only helps the planet but also enhances your brand’s reputation.

For example, multinational companies like IKEA and Unilever have committed to achieving net-zero emissions. By integrating sustainability into their business models, they demonstrate the importance of long-term environmental stewardship.

2. Engage with Communities

Community engagement is a powerful way to create social value. Businesses can partner with local organizations, sponsor community events, or offer educational programs. Listening to community needs and addressing them through collaborative efforts shows genuine care and builds trust.

3. Foster Diversity and Inclusion

Building a diverse and inclusive workplace fosters innovation and drives positive social change. Companies should implement policies that ensure equal opportunities regardless of gender, race, or background.

Moreover, a diverse workforce reflects the communities businesses serve, strengthening their ability to connect and engage with customers on a deeper level.

4. Align Business Goals with Social Impact

To effectively build long-term social value, ensure that your business objectives align with your social responsibility initiatives. For example, if you’re in the tech industry, consider using your expertise to bridge the digital divide by providing access to technology in underserved areas.

5. Transparent Communication

Consumers today value transparency. Clearly communicate your social initiatives, progress, and challenges. Regularly updating stakeholders about your impact builds trust and accountability.

Examples of Companies Excelling in Social Value

Several companies worldwide have mastered the art of creating long-term social value:

Patagonia: Known for its environmental advocacy, Patagonia uses sustainable materials and donates 1% of sales to environmental causes. The brand’s commitment to sustainability resonates deeply with eco-conscious consumers.

TOMS: Through its “One for One” model, TOMS provides a pair of shoes to someone in need for every pair purchased, showcasing a clear commitment to community welfare.

Ben & Jerry’s: The ice cream company actively supports various social causes, including racial justice, climate action, and fair trade practices.

These examples highlight how companies can successfully build long-term social value while achieving commercial success.

Measuring Social Value

Creating social value is one thing; measuring it is another. Businesses must establish metrics to evaluate their social impact. These can include:

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Environmental Metrics: Reduction in carbon emissions, waste diverted from landfills, or energy saved.

Social Metrics: Number of lives improved through community programs, scholarships awarded, or jobs created.

Economic Metrics: Revenue generated for local businesses, or funds reinvested into community projects.

Tracking these metrics provides valuable insights into the effectiveness of your efforts and helps refine future strategies.

Overcoming Challenges

While the benefits of creating social value are immense, there are challenges businesses must navigate:

Resource Allocation: Initiating social value projects may require significant time and resources. Start small and scale as you see success.

Balancing Profit and Purpose: It’s crucial to find a balance between achieving financial goals and fulfilling social commitments.

Maintaining Authenticity: Consumers can quickly spot insincerity. Ensure that your initiatives are genuine and align with your brand values.

Conclusion

The journey to build long-term social value is one of dedication, consistency, and collaboration. By integrating sustainability, community engagement, and ethical practices into your business strategy, you not only contribute to a better world but also secure your brand’s future.

In an era where consumers demand more from businesses, those that genuinely prioritize social impact stand out. The choice is clear: commit to creating meaningful, lasting change, and you’ll not only build a better tomorrow but also establish your brand as a trusted leader in your industry. Start today and take purposeful steps to build long-term social value—because the future belongs to businesses that care.

Exclusive-OpenAI faces new copyright case, from global publishers in India

NEW DELHI: Indian book publishers and their international counterparts have filed a copyright lawsuit against OpenAI in New Delhi, a representative said on Friday (Jan 24), the latest in a series of global cases seeking to stop the ChatGPT chatbot accessing proprietary content.Courts across the world are hearing claims by authors, news outlets and musicians who accuse technology firms of using their copyright work to train AI services and who are seeking to have content used to train the chatbot deleted. 

The New Delhi-based Federation of Indian Publishers told Reuters it had filed a case at the Delhi High Court, which is already hearing a similar lawsuit against OpenAI.

The case was filed on behalf of all the federation’s members, who include publishers like Bloomsbury, Penguin Random House, Cambridge University Press and Pan Macmillan, as well as India’s Rupa Publications and S Chand and Co, it said.

“Our ask from the court is that they should stop (OpenAI from) accessing our copyright content,” Pranav Gupta, the federation’s general secretary said in an interview about the lawsuit, which concerns the ChatGPT tool’s book summaries.

“In case they don’t want to do licensing with us, they should delete datasets used in AI training and explain how we will be compensated. This impacts creativity,” he added.

OpenAI did not respond to a request for comment on the allegations and the lawsuit, which was filed in December but is being reported here for the first time. It has repeatedly denied such allegations, saying its AI systems make fair use of publicly available data.

OpenAI kicked off an investment, consumer and corporate frenzy in generative AI after the November 2022 launch of ChatGPT. It wants to be ahead in the AI race after raising US$6.6 billion last year.

The Indian book publishers’ group is seeking to join Indian news agency ANI’s lawsuit against the Microsoft-backed OpenAI, which is the most high-profile legal proceeding in the nation on this subject.

“These cases represent a pivotal moment and can potentially shape the future legal framework on AI in India. The judgment passed here will test the balance between protecting IP and promoting tech advancement,” said Siddharth Chandrashekhar, a Mumbai based lawyer.

Responding to the ANI case, OpenAI said in comments reported by Reuters this week that any order to delete training data would result in a violation of its US legal obligations, and Indian judges have no right to hear a copyright case against the company as its servers are located abroad. 

The federation said OpenAI offers services in India so its activities should fall under Indian laws.

Reuters, which holds a 26 per cent interest in ANI, has said in a statement it is not involved in its business practices or operations.

OpenAI made its first India hire last year when it tapped former WhatsApp executive, Pragya Misra, to handle public policy and partnerships in the country of 1.4 billion people, where millions of new users are going online, thanks to cheap mobile data prices.

WORRIES OVER BOOK SUMMARIES

A Reuters reporter asked ChatGPT on Friday for details of the first volume of the Harry Potter series by JK Rowling, published by Bloomsbury. The AI tool responded with a chapter-by-chapter summary and a key events summary including the story’s climax.

It stopped short of giving the actual text, however, saying, “I cannot provide the entire text of the book, as it is copyrighted material.”

Penguin Random House in November said it has started a global initiative to include a statement on the copyright page of its titles saying “no part of this book may be used or reproduced in any manner for the purpose of training” AI technologies.

The Indian federation’s December filing, which was seen by Reuters, argues it has obtained “credible evidence/information” from its members that OpenAI used their literary works to train its ChatGPT service.

“This free tool produces book summaries, extracts, why would people buy books then?” Gupta said, referring to AI chatbots using extracts from unlicensed online copies. “This will impact our sales, all members are concerned about this.”

The federation’s plea has so far only been listed before a court registrar in New Delhi who on Jan 10 asked OpenAI to respond in the matter. A judge will now hear the case on Jan 28.

What China Got Right About Big Tech

Analysis

What China Got Right About Big Tech

Unlike Trump, Xi understood that a new class of business titans could hijack his country’s political system.

Howard French
Howard W. French

By Howard W. French, a columnist at Foreign Policy.

Jack Ma is seen up close, holding his fingers to his right eye.

Then-Alibaba Group chairman Jack Ma delivers a speech during the fourth edition of the Viva Technology event in Paris on May 16, 2019. Chesnot/Getty Images

Bring on the books: 10 novels to look forward to in 2025

Looking to add to your 2025 reading list? Here are 10 page-turning novels releasing in 2025. ‘Onyx Storm’ Rebecca Yarros surged in popularity after the “Fourth Wing” release in 2023. The fantasy novel quickly captured hearts with action-packed scenes, a strong female heroine and an enemies-to-lovers plotline. A familiar plot, but it worked for readers, and Yarros quickly released a sequel, “Iron Flame,” in 2024. Yarros’ third novel, “Onyx Storm,” was released on Jan. 21 and was one of the year’s most anticipated releases. Readers lined up outside Target for the special edition, stores ran out of copies and Amazon experienced delays in shipping because of its demand. ‘Sunrise on the Reaping’ The “Hunger Games” dominated the 2010s dystopian era and continues to keep the genre relevant as readers shift to fantasy. In 2020, Collins released “The Ballad of Songbirds and Snakes.” The prequel novel followed Coriolanus Snow and fans loved it. Collins plans to release a new prequel novelization of Haymitch Abernathy’s experience in the Hunger Games on March 18. This raises the question of exploring future prequel novels and characters.‘Great Big Beautiful Life’Emily Henry is known for her contemporary romance novels. Her 2021 novel “People We Meet on Vacation” is being made into a film with Emily Bader from “My Lady Jane” and Tom Blyth as the titular couple. “Great Big Beautiful Life” is another romance novel that follows two writers chasing the perfect story. Alice Scott is looking for her big break, and Hayden Anderson is a seasoned writer who wants to add to his repertoire. The pair get the opportunity of a lifetime and one month to interview the elusive octogenarian Margaret Ives. Needless to say, a little rivalry doesn’t hurt the chance of a good romance.The novel will be released on April 22. “Never Flinch”Stephen King is back and ready to scare readers into sleeping with the lights on. His latest novel pairs horror and thriller as two storylines play out: a killer out for revenge and a vigilante stalker. The two plots play out before entangling to a frightening conclusion. This chilling tale hits the shelves on May 27. ‘The Floating World’ Guess what? Yep, we’ve got another fantasy story plagued with romance but with a hint of mythology this time. “The Floating World,” by New York Times bestselling author Axie Oh, draws inspiration from the Korean legend of celestial maidens, promising an adventurous journey for readers.Ex-soldier Sunho is kicking the Underworld with nothing but his sword and memory loss. He specializes in odd jobs, and when a bounty too good to ignore comes along, he springs into action.Meanwhile, Ren, an acrobat, harbors a secret: She wields a celestial power. After using it against a demon and exposing her secret, Ren sets out to find a way to heal her uncle, who was injured in the attack. Naturally, Ren bumps into Sunho, who is unaware that his bounty is right in front of him. It is not quite an enemies-to-lovers trope, but it’s enough to pique readers’ interest. “The Floating World” is set to release on April 29. ‘Needy Little Things’If you are a fan of mysteries, Channelle Desamours’ debut novel follows Sariyah Lee Bryant, a girl with premonition capabilities who has to use her abilities to find her missing friend.Opting to take matters into her own hands Bryant teams up with her friends to find Deja using her powers as a means to an end with less than great results. ‘Ruinous Love’ #3: ‘Scythe & Sparrow’Romance is the name of the game in 2025, and “Scythe & Sparrow” is the latest in Brynne Weaver’s “Ruinous Love” series. The trilogy pairs romance with a hint of murder… OK, lots of murder.In this third installment of murder-happy lovers, Dr. Fionn Kane is running from a failed love and crashes right into motorcycle performer Rose Evans, who happens to enjoy murder as a side hustle. It’s a love story for the ages that releases on Feb. 11.‘Death of the Author’In an exploration of the emerging “Africanfuturism” genre, New York Times best-selling author Nnedi Okorafor dives into the psyche of writers. Zelu, a Nigerian-American woman, is at odds with life. She has paraplegia and uses writing as an escape. After being fired from her job and having her novel rejected, Zelu writes a new story. Diving deep into sci-fi, readers suddenly find themselves in a book within a book as the relationship between artists and their work deepens.Like “Onyx Storm,” Okorafor’s novel was released recently on Jan. 14. ‘A Curse Carved in Bone’It’s time for everyone’s favorite… another romantasy novel! It’s okay because “A Curse Carved in Bone” is the sequel to the Norse-inspired best-selling book “A Fate Inked in Blood.” Author Danielle L. Jensen’s duology follows Freya, a shield maiden facing off against a prophecy. There’s romance, betrayal, magic and lots of action as Jensen throws readers into a mythology-rich world that will release on May 13. ‘Everything is Tuberculosis’ Let’s add a little nonfiction to this fictional list. “Everything is Tuberculosis: The History and Persistence of Our Deadliest Infection,” by John Green, is an account of his time with Henry, a tuberculosis patient. Green, an advocate for healthcare reform and author of “The Fault in Our Stars,” illuminates the devastation of the disease while telling a heartwarming story of a friendship between author and patient. The novel will be released on March 18. [email protected]

Winter Davos 2025: Yidu Tech Accelerates Global Expansion of AI-Powered Healthcare Solutions

DAVOS, Switzerland, Jan. 24, 2025 /PRNewswire/ — From January 20 to 24, the World Economic Forum Annual Meeting 2025, also known as Winter Davos, gathered global leaders in Davos, Switzerland. Representing China’s AI-powered healthcare sector, Ms. Gong Rujing(Yingying), Founder and Chairwoman of Yidu Tech and a distinguished Young Global Leader, actively participated in high-profile discussions, exchanging insights with leaders across government, business, and academia. She shared Yidu Tech’s groundbreaking practices and innovative solutions while addressing key challenges and opportunities in scaling digital health and fostering leadership resilience in uncertain times.

Ms. Gong Rujing (Yingying) Speaks at Davos

The Future of Digital Health: Opportunities and Challenges
On January 23, Ms. Gong participated in a panel discussion on scaling digital health solutions globally, alongside Italy’s Minister of Health Orazio Schillaci, H.E. Mansoor Al-Mansoori, Chairman of Abu Dhabi’s Department of Health, and Peter Sands, Executive Director of the Global Fund. Moderated by John Halamka, President of Mayo Clinic Platform, the discussion delved into practical strategies for advancing digital health systems, emphasizing the importance of trust, data standardization, and security.
Ms. Gong highlighted Yidu Tech’s role as a trailblazer in AI-powered healthcare innovation, having supported over 240 high-impact scientific publications, improved clinical trial efficiency by 40%, and served 34 million policyholders with tailored health insurance solutions. She emphasized that digital health is transforming healthcare ecosystems by enabling personalized care, smarter decision-making, and more sustainable healthcare systems.
Expanding Global Footprint
Yidu Tech has actively expanded into key international markets such as Southeast Asia and the United States, with plans to further enhance its presence in Japan, Europe, and other regions. Through its agile globalization strategy, Yidu Tech has demonstrated its ability to adapt to diverse regulatory and cultural landscapes while building strong partnerships.
“Operating in China’s competitive market has forged a team with unparalleled resilience and adaptability,” Ms. Gong remarked. “This foundation enables us to bring innovative AI-powered healthcare solutions to more regions, addressing global healthcare challenges with local relevance.”
Leadership Resilience in a Complex World
On January 24, Ms. Gong joined Wikipedia Founder Jimmy Wales and former Ecuadorian Vice President Otto Sonnenholzner in a discussion on leadership resilience in complex and rapidly changing environments. Drawing from Yidu Tech’s experiences, she shared how the company leveraged AI-powered tools to support epidemic prevention, optimize resource allocation, and accelerate the approval of life-saving treatments during the pandemic.
Ms. Gong also discussed Yidu Tech’s deployment of decentralized clinical trial (DCT) solutions, which significantly reduce costs and time for new drug development. Notably, the company supported the approval of China’s first 3CL-targeted COVID-19 antiviral, demonstrating its ability to drive innovation in critical healthcare areas.
Transforming Healthcare with AI-Powered Solutions
Since its founding, Yidu Tech has remained committed to tackling key healthcare challenges by delivering impactful solutions:

Population Health Management: Launched initiatives that support regional health systems and improve population well-being in cities like Beijing and Ningbo.
Provider Solutions: Empowered hospitals and healthcare organizations to improve operational efficiency and deliver better patient care.
Advancing Clinical Research: Facilitated scientific breakthroughs and improved the efficiency of drug development.
Insurance Innovation: Designed innovative products for high-risk populations, serving over 34 million policyholders through Huiminbao programs in China.

Through these initiatives, Yidu Tech has strengthened its position as a global leader in AI-powered healthcare, fostering innovation and driving meaningful progress across the healthcare ecosystem.
A Vision for the Future
Reflecting on her time at Davos, Ms. Gong expressed her pride in representing China’s AI-powered healthcare sector. “At Yidu Tech, our mission is to make precision healthcareaccessible to everyone b. We look forward to deepening our collaborations worldwide and contributing to the sustainable development of global healthcare.”
As Yidu Tech continues to expand its international presence, its commitment to collaboration and innovation ensures its role as a key partner in advancing healthcare for a healthier, more equitable world.

National Library of Israel wins prestigious book award

A fine art book from The National Library of Israel has won the visual arts category of the Jewish Book Council’s 74th National Jewish Book Awards.
‘101 Treasures from the National Library of Israel’, platforms images of the most precious items in the Library’s collections, from 5th century Babylonia to modern day Tel Aviv, and shares stories and anecdotes about the works and the people behind them.

It includes manuscripts, books, periodicals, archives, maps, posters, photographs, music, and digital acquisitions.

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Highlights include a copy of Maimonides’ Mishneh Torah with margin notes in the Rambam’s own handwriting; a 10th century Hebrew Bible codex known as the “Damascus Crowns”; theological ruminations of Isaac Newton; love poetry by Sultan Suleiman the Magnificent; 10-13th century documents from the Afghan Geniza; the Offenbach archives of retrieved books looted by the Nazis and Hannah Szenes’ last poem.

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Dr. Raquel Ukeles, head of collections at the Library said: “On behalf of our authors, I want to thank the Jewish Book Council for recognition of what was, for all of us, a labour of love. Our decision to present these pieces thematically, not chronologically, was deeply intentional. We strove to convey the fascinating stories that these items carry. Understood in context, we see that there has always been a thriving dialogue with the cultures around us.”

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Book designer David Haliva said, “Working on this book was a unique opportunity to showcase, in a contemporary way, an institution that embodies Jewish and Israeli history and culture. The medium of print itself is not modern, certainly, but this award is living proof that visual media still holds the power to breathe life into these narratives, for which I’m very gratified.”
Oren Weinberg, chief executive, the National Library of Israel, said: “We are delighted by this recognition from the Jewish Book Council for what marks the dawning of a new era for the Library, as this book was released in tandem with the opening of our new building.”

The first edition of 101 Treasures from the National Library of Israel is available for purchase, in both English and Hebrew versions, here. A second edition will be issued shortly.

Navigating deepfakes and synthetic media: This course helps students demystify artificial intelligence technologies

Uncommon Courses is an occasional series from The Conversation U.S. highlighting unconventional approaches to teaching.

Title of course:

AI Literacy and Building Resilience to Misinformation

What prompted the idea for the course?

As an associate director of a college library, I’ve watched artificial intelligence technologies become commonplace in society. They help shape our media. They influence our social interactions.

And they’re also reshaping education.

Through conversations with colleagues and students, I discovered an urgent need: a course that demystifies AI and provides students with tools to navigate a rapidly evolving digital landscape.

This need is relevant today given the increasing prevalence of online misinformation.

AI-driven social media algorithms – used by Facebook and TikTok, for example – and content generation tools like ChatGPT can amplify certain voices while obscuring others.

Those using AI tools maliciously can also create entirely false content, such as deepfake videos or misleading AI-generated news articles. By understanding these dynamics, students can become more discerning consumers and responsible users of information.

I worked with faculty member Michael Griffin and associate director of academic technology Tamatha Perlman to design a course that introduces students to several AI fields.

They include machine learning – how computer systems imitate the way humans learn – and deep learning, which uses artificial neural networks to learn from data.

We also delve into generative AI – a type of AI that can produce images, videos and other forms of data – and prompt engineering, which designs prompts to guide AI models.

What does the course explore?

The course explores two themes: AI literacy and building resilience to misinformation.

Students learn AI technologies such as natural language processing, which allows machines to understand and generate human language, and generative AI. They explore how these tools influence the ways information is created, shared and interpreted.

We then delve into the ethical implications of AI, from data privacy to bias and algorithmic transparency – the principle of making AI decision-making processes understandable and open for review.

The idea is to foster a nuanced understanding of AI’s potential benefits. One example is AI tools that personalize educational content by adapting lessons to a student’s learning pace and style.

We also examine its potential pitfalls. Some AI hiring tools, for example, have discriminated against specific demographic groups, such as systems that disproportionately rejected women’s resumes for technical jobs.

The course also explores cognitive biases, or systematic patterns of deviation from rationality in judgment, which can make people more susceptible to misinformation.

We look at confirmation bias, the inclination to search for information that supports one’s preexisting beliefs. We also examine recency effect, the tendency to give more weight to recent information over earlier data.

Students experiment with AI tools such as ChatGPT, Gemini and NotebookLM. They do so to examine misinformation case studies and participate in discussions on some complex questions.

They include: When does AI assist in learning? When does it hinder learning? How can AI be used more responsibly? How can we know when it’s being manipulated?

Why is this course relevant now?

AI tools are increasingly embedded in social media and news content. This makes it critical for students to discern credible sources from misleading content.

As AI technologies evolve, so too do the methods for spreading misinformation.

They include AI-generated images and synthetic media, which is digitally created or altered content designed to appear authentic.

All of these technologies can be difficult to identify and authenticate. This course gives students the tools to make informed decisions in a digital age.

What’s a critical lesson from the course?

Many students are surprised to learn that AI-powered platforms tailor content to match their interests.

For example, watching a series of videos on a particular topic can lead to being shown increasingly similar content, reinforcing existing beliefs. This, in turn, can shape perceptions and distort reality.

To address this, we introduce students to practical techniques for broadening their information sources. They also learn to cross-reference facts and scrutinize AI-curated content.

For instance, we practice a technique called “lateral reading,” where students verify information by examining multiple sources simultaneously.

What materials does the course feature?

UNESCO’s Media and Information Literacy Curriculum – E-version inspired our syllabus.

Besides academic journal articles, we draw extensively from articles and videos published by The New York Times, The Washington Post and other major news outlets to analyze misinformation stories. These sources offer ample real-life examples, enabling students to engage with timely and relevant case studies.

We also review the AI Competency Framework for Students and the AI Competency Framework for Teachers, launched by UNESCO in September 2024. These frameworks provide valuable insights into fostering AI literacy and ethical engagement with AI technologies.

What will the course prepare students to do?

The goal is to empower students to approach digital information with a critical and informed mindset. This will position them as responsible citizens in a world increasingly shaped by AI.

The course will also help students feel more confident when identifying credible sources, cross-checking information and making sense of AI-powered content. These skills will serve students well in their academic and personal lives.

Benefits of Dynamics 365 for Business

Designed to make business easier, making your operations more efficient and entirely manageable, Microsoft Dynamics 365 is a set of applications that have the power to change everything. If you are thinking about moving to a highly customisable and streamlined way of managing your business, Infinity Group is here as your specialist Dynamics 365 Partner.From enterprise resource planning (ERP) to customer relationship management (CRM), Microsoft Dynamics 365 aids businesses in simplifying their daily tasks and workflows to grow in an abundance of ways.
With various functions and applications for sales, field service, customer service, finance, marketing, operations, and project service automation all rolled into one compact and user friendly platform, Dynamics 365’s stack of applications will become your innovative toolkit for management and growth.
When looking to enrich your operations, Dynamics 365 presents a myriad of tools to support you in your endeavours, but you may feel you need a helping hand to get started and really make the most out of your new software. Across the entire suite of Dynamics 365 applications, Infinity Group provides expertise to guide you through every aspect needed to meet your business management and growth strategy.
Infinity Group’s Microsoft Dynamics Consultants was forged to act as a facilitator for change across any segment of the corporate landscape, and each expert has something unique to offer as these consultants cover sales and sales insights, customer service and insights, marketing, project service automation, business central, and human resources.
Home to a highly trained and experienced team of Dynamics 365 consultants, who are also Microsoft certified in Dynamics, Infinity Group is a strong partner for business solutions. Whether you are looking for ways to implement a CRM solution for your daily operations or looking for an unwavering force to improve your project success rate, Infinity Group’s consultants are a standout choice for Dynamics 365 support coupled with business intelligence (BI) solutions.
For example, Dynamics 365 Business Central is both an ERP and CRM software as a service (SaaS) aimed at small and medium-sized businesses looking to scale their growth and perfect their performance. Whether you are searching for SaaS which can be hosted online or manually deployed on-premises, Business Central offers an all-in-one business management solution for managing finances, sales, and operations.
This software, whether installed on-premises or accessed via the cloud, is able to effortlessly integrate with all Microsoft 365 tools and also offers new features with regular updates. Additionally, Business Central is highly customisable to ensure that bespoke and third-party solutions can be part of your business operations. Much like the flexibility provided by Dynamics 365, Infinity Group offers insights, updates, and cutting-edge guidance whenever you need information, expertise, and a helping hand in expanding your knowledge and abilities.
Organising your tasks, workflows, and processes has never been more simple than with Dynamics 365 – and the support of a trusted partner such as Infinity Group. Helping businesses to manage their operations, generate more returns, and manage their customer relationships to perfection, Infinity Group’s specialised knowledge in Dynamics 365’s stack of professional applications is truly the way forward for business excellence.
Infinity Group consistently supports businesses with a variety of needs across Dynamics 365 applications, and the suite continually evolving as our technological needs change. Over time, our business requirements will grow and so will this suite of functions to match – bringing true, evolving business management solutions to your every move. If you are interested in specialist Microsoft Dynamics 365 consultancy services, project rescue, training workshops, or tailored advice on licensing, reach out today.

Amy Stewart on Tree Collectors and Book Collectors

Amy Stewart is the New York Times bestselling author of The Drunken Botanist, Wicked Plants and most recently The Tree Collectors which includes a look at former US poet laureate W. S. Merwin who planted a tree almost every day for more than three decades. Nate Pederson talked to her about her work and its connections to book collecting.Please introduce us to your new book – what is tree collecting, who are tree collectors, and what inspired you to profile them?The new book is The Tree Collectors: Tales of Arboreal Obsession. I met a guy about 10 years ago who told me that he collected trees. I thought trees were a strange thing to collect. They’re awfully big, and hard to move, even harder than books. He explained that he was trying to collect one of every kind of tree that would grow in Lancaster, PA where he lived. I thought that was an interesting idea, and over the years I met a few more tree collectors. Finally, after about the fourth tree collector came my way, I realized I could write a book about them. I interviewed tree collectors from all over the world, and found people who collect in a variety of ways – not everybody has a large plot of land where they can plant enormous trees. I included people who collect parts of trees, like pine cones or acorns, and people who catalog trees akin to bibliographers, and so on.What similarities do you see between tree and book collectors? Tree collectors, like book collectors, tend to have some kind of focus. They want to grow one of every species of oak tree, for instance. Some tree collectors are sentimental so their collection consists of trees planted in honor of people they love. Or they collect historical trees, which basically means growing the offspring of a tree associated with a historically significant person or place, like a tree from Mount Vernon maybe. Tree collectors also catalog their trees, and they have the added difficulty of needing a way to keep track of exactly where the trees are. Labels and tags can get lost in the outdoors. GPS coordinates can help with this, but it’s surprisingly tricky to get this right.Tree collectors also join tree collecting societies (the maple society, the conifer society, etc), swap trees with fellow collectors, and buy trees from rare tree dealers. Some rare tree dealers even handle estates. When a tree collector dies or downsizes, some of those trees can actually be sold off to other collectors. So many similarities![embedded content]How about differences?Well, as one collector put it to me, with trees you have this added element of time. You plant a sapling today, and wait 20 years. Your trees will outlive you. Another tree collector said “everything I collected before was about the past, where I’d been, what I’d done, collecting trees is about the future”.Are you a tree collector or a book collector yourself? I’m not a collector, really. After being married to a book collector for so long [Scott Brown from Downtown Brown Books] and knowing many collectors, I do believe that there’s such a thing as a collector’s personality. I’m not saying it’s genetic, just that some people are into collecting and some people are not. I recently went on a little birding outing with our local Bird Alliance and I realized that the serious birders are also collectors. They have that same enthusiasm for knowing the finer points, understanding how birds are categorized and named, and filling out their lists. I was just wandering around going “Oh cool, a bird.” I like to hang out with birders so they can tell me what bird I’m looking at, but I just don’t have that drive to know, for instance, all the fine distinctions between the 12 different warblers that might be found in Portland this time of year. That’s a thing collectors get into.What can book collectors learn from tree collectors?  Conversely, what can tree collectors learn from book collectors?I suspect that tree collectors are more social than book collectors. They go on field trips or plan international trips to look at trees, and of course they do some things that book collectors also do, hang out in online forums, hold swap meets or seminars, and stay in touch via organizations who publish newsletters and hold annual meetings. I could be wrong about this, but I do think book collectors might be missing out on some of the socializing that tree collectors enjoy.I would also say that both groups could benefit from trying to widen their appeal and welcome newcomers. I know this is a challenge that any organization or society or area of interest has to grapple with. In order for me to include people from all over the world, from many cultural backgrounds and income levels, I really had to broaden the idea of what it meant to “collect” trees. For instance, I went looking on TikTok and YouTube for people who were really into trees in some unconventional way, and who weren’t a part of any traditional horticultural society. That’s just one example, but I think that anything people can do to take down barriers, do away with gatekeeping, and be more flexible and open, will just help to keep things interesting and bring along the next generation.