WAUKESHA — Amanda Payne, president and CEO of the Waukesha County Business Alliance, has continued to grow and evolve during her 12 years with the alliance.
After 14 years as president and CEO of the Waukesha County Business Alliance, Suzanne Kelley announced in December 2023 she would retire. The Waukesha County Business Alliance board of directors unanimously voted Payne as president and CEO. Payne took over the helm in July and previously said her hope for the organization was to continue to focus on driving solutions, bringing people together to collaborate and serving as an advocate and a voice for the business community.
Payne said she strives every day to be a leader who inspires and empowers people to be the best that they can be.
The Freeman asked Payne questions about her career and advice to other business leaders. Here are her responses:
The FREEMAN: What inspired you to work for Waukesha County Business Alliance?
Payne: I was inspired to work at the Alliance because I’m incredibly passionate about Waukesha County and the power of business to drive economic growth. I am a fifth-generation Waukesha resident and believe in the continued success of Waukesha County. We have great history and tremendous potential.
FREEMAN: What skills and experience have shaped your career?
Payne: The experiences that have most impacted my career are the opportunities to work with — and learn from — other successful leaders. Some important skills I’ve learned along the way are lifelong learning, being willing to admit what you don’t know, the importance of communicating clearly, and how to build strong relationships. An important skill I’ve learned from others is the ability to have both strategic vision and tactical execution to make it happen.
FREEMAN: What advice do you give to businesses and leaders?
Payne: Challenge yourself daily, be open to change, be authentic, stay true to your values, always go above and beyond and don’t be afraid to be bold. To businesses, my advice would be to continue building a culture that will attract and retain the very best employees. They are your greatest asset. My other advice would be to build a network of peers to share best practices and learn from one another.
FREEMAN: What is the most rewarding part of being in this type of work?
Payne: The unbelievable team we have at the Alliance. It’s the most dedicated group of employees I’ve ever worked with. I am inspired every day by our members and the work they do. Getting to know the business community and serve them by working at a chamber of commerce is extremely rewarding. Being able to positively impact your community is an honor.
FREEMAN: Describe yourself as a leader.
Payne: I strive to be a leader who inspires people, encourages innovation and new ideas, and empowers people to rise to the occasion. I’m also usually the one making a joke to lighten the mood.
FREEMAN: Best advice ever received?
Payne: When opportunity knocks, open the door and say yes. Always put your family first.
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