IndiGo partners with Amadeus to provide global travel sellers with NDC content, enhancing booking processes and customer experience for millions.
IndiGo, has reached an agreement with Amadeus to provide travel sellers in India and around the world with access to the airline’s NDC content via the Amadeus Travel Platform.
IndiGo has decided to rely on Amadeus for its unique and robust offering, which combines state-of-the-art airline and distribution technology with an unmatched market reach. The airline, which will carry more than 110 million passengers in 2024 and has growth ambitions backed by one of the largest aircraft order books in the industry, will strengthen its competitive edge through access to new markets and customer segments, thanks to Amadeus’ 96% global market coverage of NDC-ready travel sellers across the globe.
NDC technology, with its standardized messaging is a game changer in the distribution landscape. It opens up new opportunities for airlines to distribute their content to travel sellers even more efficiently and elevate their retailing to the next level. For corporate clients and travel agencies, NDC simplifies the booking process by providing direct access to IndiGo’s full range of products. This not only streamlines operations but also delivers the ability to offer exclusive deals and promotions tailored to individual traveler profiles.
With the Amadeus NDC capabilities and the seamless integration with the airline’s IT systems powered by Navitaire, IndiGo is able to build dynamically price-tailored offers and expose them to customers – boosting ancillary sales and optimizing the customer experience, regardless of which sales channel they choose quickly and efficiently. Indigo is already live with NDC booking and servicing capabilities in UAE and Singapore with other markets to follow.
IndiGo’s commitment to embracing NDC technology reflects its dedication to innovation and customer satisfaction. By providing greater access and reach of its products and services, IndiGo will be putting more control in the hands of its customers allowing them to make informed choices and enjoy a more seamless travel experience from booking to boarding.
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