Even in a time of sharp division, people can learn how to have more open, empathetic, and constructive dialogue in disagreements.
“When we improve skills like active listening and attention to cognitive bias and the ability to charitably summarize what someone has said, we deepen intellectual rigor, critical thinking, and deliberation,” Spaulding said. “We can also de-escalate conflict, deepen human connection and understanding, reap dividends from dissent, and create the conditions for positive change.”
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Norman Spaulding is the Nelson Bowman Sweitzer and Marie B. Sweitzer Professor in Law. | Andrew Brodhead
To cultivate better dialogue skills, Spaulding recommends several books that can help guide readers toward creating meaningful opportunities to be heard and understood – which he calls both a profound human need and a central component of free expression and justice.
“These books focus on skills for working effectively across differences in identity, belief, ideology, and values,” Spaulding said, “especially how to have conversations that lead to deeper understanding and constructive solutions rather than cross-talk, defensiveness, polarization, and demonization of people with whom we disagree or believe to be responsible for wrong.”
Here, Spaulding introduces five books that can help people develop civil discourse skills: