10 Book Embossers and Book Stamps to Gift the Reader in Your Life

Julia is a professional nerd who can be spotted in the wild lounging with books in the park in Brooklyn, NY. She has a BA in International Studies from the University of Chicago and an MA in Media Studies from Pratt Institute. She loves fandom, theater, cheese, and Edith Piaf. Find her at juliarittenberg.com.
View All posts by Julia Rittenberg

When arranging your home library, there are a number of design decisions. After arranging your bookshelves, you choose how to organize the books on your shelves. Whether you’re sorting by author, color, genre, or the Dewey Decimal System itself, you want to be able to find your necessary books quickly. When assembling a book collection, I also want to mark books that are precious to me. Whether it’s a mass-market paperback or a decorative cloth-bound special edition with painted edges, it’s fun to add your own mark with a book embosser or book stamp.
As much fun as it is to organize my own library, I also enjoy looking in secondhand shops for books. Finding people’s old notes, old stamped library cards, and other random ephemera in the book makes it a great addition to the historical record. Adding designs to my own books could be a way of participating in that process of book history that I love personally. Having a stamp or embossment gives the book a little character that could be fun for the next owner of a book that I donate or leave in a Little Free Library.

Book embossers and stamps are also a great personalized gift for your book-loving friends. You can find the perfect themed one for fans of any genre. Many of the stamps listed here can also be purchased as embossers, so there are options for each type of decoration.

Decorative Book Embossers

Image from TwinSoulStudioStamps on Etsy

Custom Library Embosser, Moon Phases: This book embosser with moon decoration would be great for science fiction, fantasy, or astrology fans. $45, or $20 as a stamp

.container .newsletter-signup { background: linear-gradient(to bottom, #03e8fc, #c20eeb 95%)}

The Goods Newsletter

Sign up to The Goods to receive emails about rad bookish items that will make your reading life a little better.

Thank you for signing up! Keep an eye on your inbox.

Image from StampCampCo on Etsy

Dragon Library Stamp: Fantasy fans can show off their favorite genre with this dragon guarding their bookish treasures. $42

7 Queer Books to Vote for in the Goodreads Choice Awards

It’s that time again: the Goodreads Choice Awards. Of all the year-end best-of lists, this one is the most transparently a popularity contest. Every year, the initial round has at least some interesting choices, including—usually—queer and BIPOC representation. And every year, by the end, most of those interesting and diverse choices are gone. But hope springs eternal, and that’s why I’m sharing with you the queer books included in the opening round, so you can cast your vote and help them out.Hot take: I have no shame in voting for books I haven’t read in the Goodreads Choice Awards. Almost no one has read every book in a category, so it’s already wildly skewed towards the most popular books—which usually means the books with the biggest marketing budgets. Diverse books have the deck stacked against them, so if I haven’t read a great book in that category, I always vote for the queer and BIPOC books I’ve heard good things about, even if I haven’t read them. But I’ll leave that to your discretion. Whether you’re voting for them or not, this is a good snapshot of the buzziest queer books this year.

Today, I’ve highlighted the adult fiction and nonfiction categories and included recommendations from Book Riot writers for our top one or two picks. As far as I can tell, there are no queer books in the Historical Fiction and Mystery & Thriller categories. The queer books in the Debut Novel and Audiobook categories were also included in other categories, so I’ve indicated that when applicable. I’ll cover the Young Adult categories next time.
As always, these are just the books I immediately recognized as queer; let me know if you spot any I missed!

Fiction:

Martyr! by Kaveh Akbar (also in Debut Novel)

It’s always nice when one of the biggest literary fiction titles of the year is queer. This is a bestseller that comes highly recommended by authors like Tommy Orange, Lauren Groff, John Green, Clint Smith, and more. It follows Cyrus, a twentysomething queer poet who has been numbing his pain with drugs and alcohol. His mother was killed when her plane was shot down over Tehran in a senseless act of violence by the U.S. military. His father recently died of a heart attack. As he becomes sober, Cyrus goes looking for meaning, and he finds it by researching martyrs. When he hears about an artist dying of cancer in an exhibition at a museum, he is determined to meet her. —Danika Ellis

Greta & Valdin by Rebecca K Reilly (also in Debut Novel)

This award-winning book follows siblings Greta and Valdin as they contend with an eccentric, multiracial family, queerness, and just trying to figure it all out. Valdin is doing superficially well after having been dumped by his boyfriend a year ago—his colleagues are only occasionally weird about his Maaori heritage, and he has intermittent sad sex with a friend—when work sends him from New Zealand to Argentina, where his ex is. Meanwhile, Greta has her own bubbling sadness. She’s experiencing unrequited pining, and her family is in a state made even more perplexing by her brother’s sudden, secretive move to South America. —Erica Ezeifedi

More queer books in this category:

Our Queerest Shelves Newsletter

Sign up for bookish LGBTQ+ news and recommendations!

Thank you for signing up! Keep an eye on your inbox.

Romance:

The Pairing by Casey McQuiston

Theo and Kit were childhood best friends who fell in love and were inseparable into their twenties…until a fight on the way to their dream vacation changed everything. Now, it’s four years later, and the voucher for this food and wine-tasting tour across Europe is about to expire, so Theo books the trip solo at the last possible moment—only to find that Kit had the same idea. Stuck on the same trip for weeks, they hesitantly begin to rebuild their friendship. Along the way, they make a bet about who can sleep with someone first in each of the cities they visit.
This may be my new favorite romance novel. The descriptions of food and drink, plus the beautiful locales, make this feel so decadent. It’s steamy and sweet at the same time, with a heavy dose of yearning. —Danika Ellis

Romantasy:

Faebound by Saara El-Arifi

An elf colonel banished from the army by her lover, the commander, soon finds herself in even worse straits when she unknowingly kills the prince of the fae—who are not even supposed to exist. Now, she’s a prisoner alongside her sister and best friend, facing the prospect of a swift execution. But when an obeah, a creature sacred to the fae, bonds with her, Yeeran’s life is saved. Still trapped in the land of the fae, and facing their ever-present loathing, will Yeeran and the others be able to escape before it’s too late? Or will they learn there’s more to the fae than they realized? —Rachel Brittain

More queer books in this category:

Science Fiction:

Yours for the Taking by Gabrielle Korn

Set in 2050, Yours for the Taking tells the story of The Inside Project, a series of city-sized structures that is the only way to survive the elements in a quickly changing world. When Ava is accepted into the Inside Project in Manhattan and her girlfriend isn’t, Ava is forced to leave her whole world behind in an effort to survive. But on the inside, she finds a new world that welcomes her with open arms. Could this be the family and home she has always searched for? Or is there something else going on here? —Emily Martin

Fantasy:

A Sweet Sting of Salt by Rose Sutherland

This is an immersive Nova Scotia gothic that retells the selkie wife folk tale. When Jean was younger, she was caught kissing another woman, and her girlfriend was sent away to marry a man she’d never met. Since then, she’s earned the villagers’ grudging respect as a midwife by saving lives, but she spends most of her time in isolation on the outskirts of town. One night, she is woken up by the sound of a woman screaming. She finds the stranger in labor outside in the middle of a storm. She takes her in and helps Muirin, who doesn’t speak English, give birth. Jean finds out she’s her neighbor Tobias’s new wife. But why has her pregnancy been kept a secret? And why does Muirin seem reluctant to return to Tobias’s home? —Danika Ellis

More queer books in this category:

Horror:

Bury Your Gays by Chuck Tingle

Chuck Tingle is back with his second horror novel! Misha is a gay screenwriter who has broken into the industry with a long-running series that was recently nominated for an Oscar. But executives have a plan for the next season finale: kill off the lesbian main characters “for the algorithm.” Misha refuses, but then characters from his horror movies begin stalking him—or, at least, people dressed up as them. He and his friends will have to survive being drawn into Misha’s own deadly plots, because Misha refuses to be scared into burying his gays. (Here’s a quick history of the Bury Your Gays trope, if you’re curious!) —Danika Ellis

My Darling Dreadful Thing by Johanna van Veen

Roos is never alone: she has a spirit companion only she can see named Ruth. That’s always been enough company for her—until she meets Agnes during one of her seances. Agnes is a young widow who invites Roos to her crumbling estate. Their attraction becomes undeniable, but Roos’s new life is shattered when someone is murdered and Roos is the obvious suspect. Now, she’ll have to prove her innocence by finding the real killer. —Danika Ellis

More queer books in this category:

Memoir:

The House of Hidden Meanings by RuPaul

RuPaul had already made a name for himself as a premier drag queen and entertainer before the first episode of Drag Race. But since the show started, he’s become more iconic and has helped usher in a new era of Drag. Here, he offers a more intimate side of himself, detailing his life growing up as a queer Black kid in California, his time as a punk in Atlanta and New York, and how he found self-acceptance. —Erica Ezeifedi

The comments section is moderated according to our community guidelines. Please check them out so we can maintain a safe and supportive community of readers!

Counsellor near Banbury details past experiences in acclaimed new book about dealing with trauma

Experienced counsellor and psychotherapist of 30 years, Philippa Smethurst has released her book today (November 21).A psychotherapist and counsellor near Banbury has detailed some of her own traumatic experiences in a new book that guides readers on how to break free from trauma.Philippa Smethurst’s life changed dramatically when she was caught up in the trauma surrounding the 1989 Tiananmen Square protests and massacre.At the time Philippa was employed as a university English teacher in China and witnessed events that deeply impacted students she was living amongst.She said: “Some of the students I knew and taught had their hopes and dreams destroyed, and I knew some of the students who had lost siblings or loved ones.“I saw how something huge can devastate and crush folk and how in those moments you experience such raw emotions, and that changed me.”This led Philippa to a career in helping others manage and deal with their trauma, which she has now been involved in for over 30 years.Today (November 21), Philippa releases her first book titled ‘20 Ways to Break Free from Trauma’, described as a guide to overcoming trauma featuring practical tips and strategies.The book has already received praise from writer and mental health advocate Alastair Campbell and human rights activist Sir Terry Waite, who said it’s ‘one of the best books on trauma’.Philippa, who now lives in Duns Tew, said: “The idea behind the book is that it describes and gives information about what trauma does to us with psychologically changing our mind and our bodies, the way we see ourselves and the world.“It goes through 20 ways that trauma shows up and then gives a multitude of real-life stories and details about how trauma shows up in practical terms. It also features exercises, questions for reflection, and some self-help.“The idea is to give the reader a trauma toolbox. It’s information for people who feel lost, alone, or cut off in their halls of misery.”The book contains exercises that people can repeat and are designed to help manage otherwise overwhelming trauma and emotions.Philippa said: “It contains bitesize exercises in everyday language aimed at a general audience. I’m trying to make something that can be complicated and straightforward.“The book is designed to help anyone who may feel they are not quite what they were and is not sure how to deal with it, anyone with trauma big or small, or anyone that is caring for someone with trauma.”To celebrate the release of ‘20 Ways to Break Free from Trauma’, Philippa is holding a book launch event in Banbury on Saturday, November 23.Taking place at the Banbury Counselling Academy (19 Parson’s Street), the event will feature a discussion on trauma between Philippa and the co-founder of the academy, Rachel Young.Philippa will also converse with Alaa Safi, a Palestinian counsellor who founded the Counselling Without Borders organisation.Philippa added: “It’s a free event, with pictures, poems, conversation, and interviews, as well as networking, informal discussion, and drinks and nibbles.”Continue Reading

‘We’ve been fighting like hell to keep the business alive’ – Spanish climate tech Holaluz

Barcelona-based energy retailer Holaluz has had a rocky 2024. It came into the year on slippy financial ground — much-documented in the Spanish press — and needed to urgently raise funds after moving away from supplying gas and seeing a decline in solar panel uptake from consumers.It took just over half a year to close the financing. The company announced €22m in fresh capital this month and tells Sifted it will be cash flow positive in Q1 next year.“It has been a very tough year but our numbers are going to be more than fair given the situation we’ve been through,” says CEO and cofounder Carlota Pi. “We’ve been fighting like hell to keep the business alive.”AdvertisementHolaluz, founded in 2010, is one of Spain’s largest climate tech companies. It sells 100% renewable energy to customers, made up of wind, hydraulic, solar and biomass power, and also instals solar panels onto consumers’ rooftops, who then sell their surplus energy back to Holaluz.The company is sometimes compared to UK energy firm Octopus, which was founded in 2015 and is worth $9bn. Holaluz, by comparison, has a market cap of €28m (it floated on Spain’s Alternative Equity Market in 2019). The Spanish company has previously said comparisons to Octopus are unfair, as the two operate in very different markets.Clinching that fundraiseIn 2022, Holaluz scrapped its gas distribution business and decided to focus entirely on renewable sources. (Octopus, by comparison, still sells gas.) After doing so, demand for solar panels plummeted: a combination, the company says, of customers hesitant to invest in panels due to high interest rates and competition from the ability of oil and gas giants to artificially push the price of fossil fuels down, dampening demand for solar panels further.In 2023, the company’s revenues fell 76% to €283m, and its losses ballooned 80% to €26.2m. In November last year, the company laid off 27% of its staff — mainly installers — to cope with the decrease in solar panel demand.Five months later it was €57.2m in debt (down from €65.4m at the end of 2023) and needed to come up with a plan to raise new funds and refinance some of its existing debt. “It took seven months to close the refinancing,” says Pi. At the start of this month, the company announced the fundraise, from Madrid-based Icosium Investment, which invests in energy transition businesses. The raise consisted of €6.5m through a capital increase, and €15.5m as a convertible loan. Cash flow positiveHolaluz told Sifted at the start of this year that it was aiming for €19m normalised EBITDA (earnings before interest, taxes, depreciation, and amortisation) in 2024. Normalised EBITDA is adjusted to remove irregular and non-recurring events. Across the first half of the year, it reported normalised EBITDA of €9.8m, compared to – €5.4m in H1 2023. Its actualised EBITDA was – €4m in the first half of this year, a 78% increase on the same period in 2023.“We’ve been focusing on unit economics, on operations efficiency and on profitability,” says Pi. Efficiencies have come from using AI in parts of the business like customer service, and introducing new products that have boosted customer demand. It’s seen an increase in demand from customers opting to install a battery alongside solar panels. The company says customers who do that can end up with a €0 electricity bill for five years, as surplus energy produced and stored by them is sold back to Holaluz and taken off their bill. The product, launched in May, has been popular, Pi says. The company declined to share sales figures.  AdvertisementIn Q1 2025, Pi says Holaluz will hit a point where it’s consolidated cash flow positive on a monthly basis, meaning it’ll stop burning cash from its combined operations. The energy management business is profitable and the solar and storage business is nearing breakeven, Pi says. How to make money from solar panelsA number of startups across Europe have popped up in recent years focused on installing solar panels. Holaluz does sell and install panels, but it does so primarily to purchase the surplus energy from consumers and then sell that on in its function as an energy retailer. “Eighteen months ago it was all about installing and financing solar panels for customers,” says Pi. “But that doesn’t create any recurring cash flow, nor a sustainable competitive advantage over time.”Fast forward 18 months and Pi says investors have realised the benefits of being an energy management business, rather than an installer. Despite the blistering year, she says the macros for solar power in Spain remain strong. “Out of 10m rooftops, less than half a million are already bearing solar panels,” she says. “That is a market penetration below 5%.” That’s significantly lower than other countries in the European Union, she says. There are Spanish rooftops out there to be capitalised on, Pi says, and they’re rooftops that get far more sun than those in the rest of Europe.

The Batman star Robert Pattinson to reunite with director Christopher Nolan as a lead in his next mystery movie

The Batman star Robert Pattinson is the latest actor to join director Christopher Nolan’s much anticipated upcoming movie, which is currently surrounded in mystery. He joins an already stacked cast that includes Tom Holland, Matt Damon, Anne Hathaway, Zendaya, and Lupita Nyong’o.Of course, this isn’t the first time the pair have worked together as Pattinson previously played Neil in Nolan’s 2020 thriller Tenet. As reported by The Hollywood Reporter, sources say that Pattinson is set to play a lead role again here alongside Damon, Holland, and Hathaway. It is believed that Zendaya and Nyong’o will appear in supporting roles.Not much is known about Nolan’s next project, which is his first since the Oscar-winning epic Oppenheimer. So far the facts are that Universal Pictures will release the film on July 17, 2026, with Nolan both writing and directing. It is expected to begin shooting in the first half of 2025.Naturally though, whilst the movie is shrouded in secrecy there are plenty of rumors circulating online regarding what story it will tell. It feels like everything has been theorized, from a ’20s vampire horror movie to an action tale inspired by 1983’s helicopter thriller Blue Thunder. The reality is until Nolan decides it’s time to unveil more details, no one really knows the truth. One thing is for certain though, we are already seated.Pattinson meanwhile is also set to reprise his role of the Caped Crusader in upcoming sequel The Batman 2, which earlier this year saw its release date delayed until October 2, 2026. That’s set to be a very busy year for R-Patz then with these two blockbusters releasing.Nolan’s next movie is currently due for release on July 26, 2026. For more, check out our thoughts on why Holland’s casting might be perfection and our guide to the upcoming movies that should be on your radar.Bringing all the latest movie news, features, and reviews to your inbox

Wicked director explains why the movie’s version of Defying Gravity is different to the show’s: “We had to break that up a little bit, which is scary”

‘Defying Gravity’ is one of the most iconic musical theater songs of all time, which makes translating it from stage to screen a particularly tall task. That’s the challenge Wicked director Jon M. Chu was faced with in his new adaptation – made even more intimidating by the fact that ‘Defying Gravity’ closes the entire film, since the movie covers Act 1 of the musical (with Part 2 finishing the story when it arrives next year).”The alternative was not possible, to be honest,” Chu tells us of dividing the story when we meet with him in London. “We tried to make it into one movie, and you had to rip out songs and it became not Wicked. They had tried for 20 years to do that. I think the decision to make it one really opened the doors to like, ‘Okay, we have to believe these characters.’ You get away with things on stage that you can’t get away with in a movie. The audience is more skeptical in a movie, and so the emotional turns for the actors and for the characters have to be very solid. So it came out of a necessity more than anything.”(Image credit: Universal)And, as Chu explains, this led to some changes for the musical’s most famous song. “But something like ‘Defying Gravity,’ the song, if you just use the song itself the way it’s used in the show, it doesn’t actually feel like the end of this epic journey that we’ve gone on,” he says. “So we had to break that up a little bit, which is scary. And we questioned ourselves at every turn. We did not make decisions lightly. We actually could make decisions and go backwards. We tried all versions, always. But in the end of the day, it was like, ‘I’m rooting for Elphaba to have this for herself, and she can’t just get it. She has to earn it, too.’ She knows at this moment that you don’t have to prove yourself to anyone. She has to prove it to herself. How do we show that through this number that already exists? And you’re not going to add new words to it. So what are you going to do?”Chu adds that one of the changes made to the way the song plays out “brings back all the stuff in the movie that we’ve seen, all the doubts that have been put upon her, that she has to make a decision that is for herself – or for this little girl, for whatever way you want to interpret it – so that when she says, ‘It’s me,’ the ultimate goal for us this whole movie, we’ve been saying, ‘It’s not for anybody else, it’s for me,’ that she stands up and sings ‘Defying Gravity.'”And I think that was something that, had we not cut it into two movies, you couldn’t have those moments,” he continues. “And so I think the audience will stick with us on that when you see the movie.”Wicked is in theaters this November 22. For even more on the movie, check out our Wicked review for our spoiler free verdict, or see the Wicked first reactions. You can also fill out your watchlist with our guide on all the upcoming movies of the year.Bringing all the latest movie news, features, and reviews to your inbox

North Carolina business owner crafts a new path after Helene

YANCEY CO, N.C. — A small business owner in Yancey County is trying to bounce back during her busiest season after losing her shop and inventory during Helene. 

What You Need To Know

Christy Edwards lost her shop and inventory during Helene
The owner of Christy’s Crafts is trying to bounce back, preparing for three upcoming holiday markets
The Vintage Market of Asheville Metro takes place from Nov. 22-24 and part of the proceeds benefit the River Arts District in Asheville
Edwards is hosting two Christmas craft shows in Burnsville

Christy Edwards is the owner of Christy’s Crafts and had a shop for 17 years across the Cane River in the Pensacola community. It held all her inventory and great memories.
“I talked to my customers on the front porch a lot. Waved at a lot of friends and neighbors, and I’m going to miss it terribly,” Edwards said. 
The retired art teacher recalls the day of the storm, seeing the floodwaters surround the building before wiping it out in the blink of an eye. 
“I turned and I looked, and my shop was gone. I didn’t see it because we had water in the basement,” Edwards said. 
The shop, which was on her property, was on lower ground than her house. 
“The river came across over here. That little creek was flowing out all of this gravel so it was like a churning mess,” Edwards said. 
Now, only a meter box stands where the building used to be. 
“It’s like losing a piece of my heart. This is what I did every day of my life, come here and meet people and create,” Edwards said.
She said she lost $100,000 altogether and the location where she hosted her Christmas Open House. 
“This was helping me pay for my daughter’s college. This was helping me just to live. Things are so much more expensive now,” Edwards said. 
Mid-November she was working around the clock to make up for lost inventory as she prepared for three holiday markets, including Vintage Market Days of Asheville Metro. 
The event, which will take place Nov. 22-24 is expected to bring 130 vendors to the WNC Agricultural Center. Organizers say half of them are from the region and part of the proceeds will benefit the River Arts District in Asheville. 
Edwards is also moving forward with hosting two Christmas craft shows with local vendors at the Burnsville Town Center. The Holly Jolly Market will be on Black Friday and Small Business Saturday. Then, on Dec. 7, she will host the Christmas Ornament Craft Show. 
“It’s very important to have this and to keep things going, being normal again,” Edwards said.
She’s not sure if she’ll rebuild her shop again because she worries she could lose it again.

Top Mistakes to Avoid When Choosing a Business Phone System

—Choosing the right business phone system might feel like navigating a maze. With so many options, it’s easy to get lost in a sea of features, pricing, and fancy add-ons; however, when it comes to finding the perfect phone system for your team, there are a few common mistakes that should be avoided. Whether you’re a small business or a large enterprise, these tips can help steer you toward a phone system that’ll keep communication seamless and customers happy.
So, let’s examine the biggest pitfalls—and how to avoid them—to ensure that your business phone system supports you and your team both now and in the future.
Failing to Assess Business Needs and Requirements
Choosing a phone system that supports your business fully means starting from the ground up. It’s crucial to assess your unique needs and, examining how your business operates today—and what it might look like in the future. Let’s explore some of the key areas where businesses often go wrong.
Overlooking Current and Future Communication Needs
One of the biggest mistakes businesses make is jumping into a phone system without considering their unique needs. Sure, all those shiny features look nice, but do they actually support what your business does on a daily basis? Think about it a small boutique store has different needs than a growing tech startup or a client-focused consultancy. The top business phone systems will always offer the flexibility to grow with your business.
When mapping out your needs, take a close look at your team’s daily habits. Do they make mostly internal calls, or are they constantly on the line with clients? Are there future growth plans that would require a system with more scalability? You want a system that not only meets your needs now but also allows you to expand without any hassle.
Ignoring Specific Features Important for Your Industry or Team Size
Each industry has its own quirks when it comes to communication. Healthcare, for example, often requires privacy features, while real estate might need mobile functionality for on-the-go calls. CloudCall integrates directly with popular CRMs, making it an ideal pick for sales teams and customer service reps who need easy access to client information while they chat.
Make sure you list your industry-specific needs. Does the business phone service provider offer features like call recording, texting, or CRM integration? Is there a good mobile app for your remote team members? The right features can make communication smoother and help your team focus on what they do best—serving your clients.
Neglecting to Prioritize Ease of Use
Ease of use can make or break a phone system’s success within your team. When the system is overly complicated, the learning curve becomes a real roadblock.
Choosing Complex Systems That Require Extensive Training
Another common misstep? Choosing a phone system that’s more complicated than it needs to be. While a flashy interface might look impressive, it can become a headache if it’s tough for your team to use. Your people shouldn’t need an IT degree just to place a call. The best small business phone service providers design systems that are simple, intuitive, and user-friendly.
Failing to Test User-Friendliness for Employees
Here’s a golden rule if your team can’t figure out the phone system quickly, it’s not the right one. Many businesses rush the set up and skip real-world testing, only to find their employees struggling later on. This can slow down productivity, frustrate your team, and lead to missed calls or messages. Before making a decision, have your team test the system. Run through common scenarios, like transferring calls or checking voicemails, to see how user-friendly it really is.
Overlooking Integration Capabilities
Integrating your phone system with existing tools isn’t just a convenience; it’s often a necessity for smooth workflows. Yet, many companies make the mistake of not verifying that their new system can connect seamlessly with the tools they rely on each day.
Not Considering Integration with Existing Tools
Modern businesses rely on a whole suite of tools to get work done. From project management software to CRMs, integration is key to keeping everything running smoothly. A business phone system that doesn’t connect with these tools can add unnecessary steps and make your team’s job harder.
Failing to Ensure Compatibility with Other Communication Software
Does your phone system work well with other tools? Many companies discover too late that their new phone system doesn’t sync with other essential tools, like Microsoft Teams or Slack. Before committing, make sure that your business phone service options can connect with the programs you already rely on.
Missing Out on Automation Opportunities for Improved Workflows
Automation can truly simplify your team’s day. Features like automatic call logging, voicemail-to-email, and automated customer follow-ups can shave off time and reduce human error. Don’t overlook the potential to automate basic tasks that can help your team stay focused on high-value work.
Focusing Solely on Cost and Ignoring Value
While cost is naturally a consideration, choosing solely based on price often leads to subpar experiences. Sometimes, the cheapest option might not actually serve your business well or offer the quality you need to keep things running smoothly.
Choosing the Cheapest Option Without Assessing Quality
Cost is often an important consideration, especially for small businesses. But going for the cheapest internet business phone service can be a big mistake if it sacrifices quality. A cheap system that drops calls or fails to integrate with your CRM isn’t a bargain; it’s a liability. Think of it this way a phone system is your direct line to clients and partners. You want a provider that’s reliable and adds value to your business operations.
Not Evaluating Cost-Effectiveness Based on Included Features
Rather than focusing on price alone, consider the full range of features each business phone service provider offers. Compare packages and ask yourself does the value justify the cost? A slightly higher price tag may come with features like call analytics, customer support, and enhanced security that could save you money—and headaches—in the long run.
Choosing a Vendor Without Sufficient Support and Reliability
Customer support can be a lifeline when issues arise, yet some businesses don’t prioritize it in their decision. Without reliable support, minor issues can quickly become major disruptions. Picking a vendor with strong customer service is absolutely essential.
Selecting Vendors with Limited or Low-Quality Customer Support
Customer support matters. No one wants to be stuck on hold for hours when there’s a system glitch or urgent question. Small business phone service providers should offer robust, accessible customer support. Look for companies with a reputation for fast, friendly help.
Ignoring Service-Level Agreements (SLAs) for Uptime and Reliability
Phone downtime can translate to lost business. When vetting vendors, be sure to review their service-level agreements (SLAs), which outline guarantees for uptime and reliability. Many providers offer 99.9% uptime, but not all guarantees are equal. Clarify what kind of support you’ll receive if things go wrong and how issues will be resolved. This step can give you peace of mind that your phone service won’t let you down when you need it most.
To sum up, selecting a business phone system is a big decision that can impact everything from team productivity to client satisfaction. By avoiding these common mistakes—like failing to assess needs, neglecting user-friendliness, and overlooking integration—you can set your team up with a phone system that truly works for them.
CloudCall offers a flexible, user-friendly platform designed to integrate with the tools you already use, helping streamline communication and improve customer interactions. So when you’re comparing phone service providers for small businesses or looking for the best Internet business phone service, remember it’s not just about finding a good deal; finding the right fit is similarly important.
When choosing a business phone system, take your time, ask the right questions, and pick a solution that keeps you connected—effortlessly.

This content is brought to you by Kyryk Oleksandr
iStockPhoto

Weathered COVID Before? Scientists Say Every New Infection Puts You at Risk of Getting Long COVID

By Suzanne King, The Wichita Beacon.
Salam Kabbani wears a smile, and many of her sentences trail into laughter.
That tends to mask the fact that she got COVID-19 three years ago — and never got better.
The 34-year-old Overland Park pharmacist is one of 17 million Americans battling long COVID, an amorphous constellation of symptoms that scientists are only beginning to understand and most doctors are struggling to treat.
Kabbani faced months unable to work. For days at a time, she could barely get out of bed. Just taking a shower exhausts her. She gets dizzy with no notice. Her brain gets foggy. And if she pushes herself even a tiny bit too far, her body simply wilts and she is forced to climb into bed.
“The number of people that are like, ‘Oh, but you look fine,’” Kabbani said, a laugh bubbling to the surface. “Well, yeah, you know, I’m not hemorrhaging from my eyeballs. But I am very much disabled.”
With only 13.5% of adults opting to get the most recent COVID vaccine, a growing number of health care experts and patient advocates are sounding an alarm. The only sure way to avoid getting long COVID, which is believed to affect a third of people infected with the SARS-CoV-2 virus, is to avoid getting COVID.
An up-to-date vaccine, which some people skipped last year, too, is the best way to do that. But public health officials said they face strong headwinds in their efforts to share that message.
Pandemic fatigue and “anti-vax propaganda,” said Dr. George Turabelidze, Missouri’s state epidemiologist, stand in the way. Now Robert F. Kennedy Jr., a known vaccine skeptic, is expected to get a substantial role in Donald Trump’s new administration.
But people shouldn’t be lulled into thinking that COVID will be just like a cold, Turabelidze said.
“Some people — even with mild COVID,” he said, “develop long COVID.”
And long COVID, said Jenna Hopkins, an occupational therapist at University Health, “is ruining people’s lives.”
The U.S. Census Bureau’s most recent household pulse survey found 18.6% of Missouri adults and 16.5% of Kansas adults said they have experienced long-COVID symptoms. Nationally, close to 45 million of the country’s 250 million adults said they have had long COVID at some point.
The illness can take hold of anyone who comes down with COVID, no matter their age, gender or overall health. It can linger for months or years. It can be relatively mild or completely disabling.
And while the severity of an initial COVID infection doesn’t seem to influence whether someone gets long COVID, the number of times a person comes down with COVID could be a factor. In other words, every time you get the virus is another chance to end up with stubborn health problems.
“It gets really ugly very quickly,” said Arijit Chakravarty, a COVID researcher in Massachusetts, “because what it means is that if you wait long enough, everyone is at risk of getting it.”
In bed for a year
If Kelly Meiners could scream from the rooftops to warn people to protect themselves against the virus, she would.
The 49-year-old college professor and marathon runner came down with a relatively minor case of COVID in 2021. She stayed home from the office, even though her symptoms felt like nothing more than a bad cold.
That quickly changed in the weeks after her initial infection cleared up.
“Over the next year, I lay in bed,” said Meiners, who chaired the physical therapy department at Rockhurst University. “I had no idea what was going on with me. I felt I was severely drugged and drunk. I couldn’t make sense of anything. I couldn’t think straight.”
In an effort to fend off debilitating migraines and persistent seizures, Meiners spent most of her time in a dark room, wearing noise-canceling headphones and dark glasses. She couldn’t hold a pen or a fork. She could no longer read or walk.
And when she went to a doctor in Kansas City, she was told that it was all in her head, that she should exercise. As an athlete, Meiners wanted nothing more. So her husband bought a recumbent bike. She strapped herself in and pushed herself until the seizures began.
She was told exercise would make her better. Now she understands it only made her worse.
Finally, a year after falling ill, a friend of a friend got Meiners an appointment at Mayo Clinic in Minnesota. The doctor there immediately knew what was wrong.
“I just cried,” she said. “It wasn’t because there were so many things wrong with me. It was because they finally believed me.”
Kelly Meiners ran marathons before long COVID devastated her health. She began painting to cope with her illness. (Photo courtesy of Kelly Meiners)
Finding someone to help
Unfortunately, long-COVID patients often have a difficult time finding someone who can help them. And someone who will believe they are sick.
Doctors didn’t learn about COVID in medical school — let alone long COVID. And they work in a system where they need to document their care for insurance purposes. Long COVID is so new and varied in the ways it shows up, it barely has an agreed-upon clinical definition.
So it’s no wonder some doctors are sending patients away without care or telling them their symptoms are in their heads.
“I don’t think it’s coming from a place of malice,” Kabbani said. “It’s truly just a lack of awareness and understanding and being burned out.”
Now that Kabbani’s health is improved, she spends the extra energy trying to help educate the world about the disease. She has written a book about her own journey, and she and Hopkins, the University Health occupational therapist, are creating a podcast.
Kabbani, who works as an infectious disease pharmacist at Olathe Health, is speaking at continuing medical education events, trying to bring information about long COVID directly to doctors and nurses.
“What I hope to drive home to these providers,” she said, “is that the symptoms are very strange, and they fluctuate. That’s why it may seem like it’s absolutely in their heads. But it’s absolutely not.”
Research theories about long COVID
This summer, long COVID earned a consensus case definition from the National Academies of Sciences, Engineering and Medicine. Someone has the chronic condition, according to the new definition, when health problems are present for at least three months after a COVID infection.
Those problems can affect one or more organ systems, according to the definition, as “a continuous, relapsing and remitting or progressive disease state.” And a person can meet the definition by having just one or multiple symptoms, from the list of 200 included in the definition.
“If people just had lung problems,” said Dr. Adnan I. Qureshi, a professor of neurology in the University of Missouri School of Medicine, “it would be much easier to study.”
The National Institutes of Health launched a nationwide research program in 2021 with a $1.15 billion investment. In February, the agency announced it would spend another $515 million over the next four years.
The program includes dozens of studies and drug trials across the country, including studies at the University of Kansas Health System and Children’s Mercy Hospital.
U.S. Sen. Bernie Sanders of Vermont has introduced legislation that would invest another $1 billion a year for a decade in research, provider education and public education.
Scientists have several theories about how long COVID strikes, and they are starting to believe that there may be more than one answer.
For example, in some cases, the immune system, which has been activated by the initial viral infection, simply doesn’t turn off once the virus is gone. That means a person’s own immune system can damage the body.
Another theory is that when someone has long COVID it could be because they still have traces of the virus in their body.
Another possibility, scientists said, is that the virus damages the circulatory system, which could explain why symptoms are so varied and in so many organs.
Pacing to survive
Doctors are finding that some patients get better over time without treatment. But others need to manage symptoms.
When patients come to see him at University Health’s Center for COVID Recovery, Wesley Strouts, a nurse practitioner who specializes in internal medicine, looks for the symptoms he can treat that will provide some relief. Sometimes he finds different diagnoses to explain what’s happening. Often, he refers patients to Hopkins, the occupational therapist who has built a specialty out of helping patients manage symptoms.
For many patients, Hopkins said, the best approach is to follow “pacing protocols.”
“Sometimes the treatment is the cure,” she said. “When people are able to manage their symptoms … sometimes their symptoms will start to dissipate as long as they are continuing to be very careful to avoid triggering activities.”
Amanda Finley lost her job and home because of long COVID. (Photo courtesy of Amanda Finley)
For Amanda Finley, 47, who first came down with long COVID after a 2020 bout with the virus, pacing looks like this: Work. Uber home. Straight to bed. Often her weekends must be entirely devoted to sleeping so she can face another work week.
It’s better than the alternative Finley knew in 2021 when she was living in a tent at Weston Bend State Park because she couldn’t work and had no money for rent. The Independence woman couldn’t see her 11-year-old son for months.
But even when Finley had energy for nothing else, she stayed connected with other people dealing with the illness. Early in her diagnosis, she formed a Facebook group for COVID long haulers that today has 16,000 members around the world.
It helps her know she’s not alone. And it could be a tool in science’s effort to solve mysteries surrounding the illness. Finley tries to put researchers in touch with the people in the group.
“The patients are the experts with long COVID,” she said. “We’re the ones going through the jungle with a machete making the path.”
Telling her story
Since her long-COVID symptoms began, Meiners has missed graduations, kids heading off to college, holidays, family vacations and almost every other part of her life.
She just passed the third anniversary of her initial COVID infection, and she still spends 90% of her day on the sofa or in bed. Meiners needs an electric wheelchair to navigate her Leawood home, but with the help of more than 20 prescriptions and pacing strategies to avoid flare-ups, she can have moments with her husband and three kids.
And Meiners has found a small amount of peace in making art, something she’d never tried before this. Her paintings, which tell her long-COVID story, are on display at the Lenexa City Center Library. They have been shown in galleries around the city.
It may not be screaming from the rooftops, Meiners said. But, right now, it’s the best she can do.
This article first appeared on Beacon: Kansas City and is republished here under a Creative Commons license.

This story was originally published by The Wichita Beacon, an online news outlet focused on local, in-depth journalism in the public interest with Creative Commons License
***
Does dating ever feel challenging, awkward or frustrating?

Turn Your Dating Life into a WOW! with our new classes and live coaching.
Click here for more info or to buy with special launch pricing!

***
On Substack? Follow us there for more great dating and relationships content.

Join The Good Men Project as a Premium Member today.
All Premium Members get to view The Good Men Project with NO ADS. A $50 annual membership gives you an all access pass. You can be a part of every call, group, class and community. A $25 annual membership gives you access to one class, one Social Interest group and our online communities. A $12 annual membership gives you access to our Friday calls with the publisher, our online community. #rcp_user_login_wrap {display: none;}.rcp_form fieldset {padding: 10px !important;}
Register New Account

    Need more info? A complete list of benefits is here.

Photo credit: Salam Kabbani, an Overland Park pharmacist, wrote a book about her struggle with long COVID. (Suzanne King/The Beacon)