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Bangalore: Tourist asked to speak Kannada in emergency call during burglary; Bengaluru Police reacts to allegation
A Spanish tourist claimed that during a burglary in his flat in Bengaluru, an emergency operator asked him to speak in Kannada, leading him to disconnect.
A Spanish tourist has reportedly alleged that he was asked to speak in Kannada by an emergency helpline operator when he made a call during a burglary at his home.
Jesus Abrielle, who visited India as a tourist, stayed in a flat in Bengaluru’s Richmond Town. According to a report by the Times of India, two burglars broke into his apartment at around 2 am on January 15.
The burglars entered the home through the bedroom window. They stole several valuables, such as a laptop, a ring, and some documents, and then ran away through a sliding window.
A frightened Abrielle called the helpline and tried to explain the situation, but the operator allegedly asked him to speak in Kannada. He then went on to disconnect the call.
Abrielle remained in his bedroom till the morning, when he made a call to police and told them about the situation.
Police says no call from Abrielle
The Bengaluru Police have said that no call was received from Abrielle during the burglary.
They said the helpline received the first call at 9:18 am, and it was disconnected without any conversation.
A few minutes later, the second call was placed and provided limited information. The helpline operator on this call replied in Kannada, which led to the disconnection.
Abrielle’s neighbours, Syed Ashfaq and Syed Abdus Salam, dialled the emergency number, and only then was an incident report made.
The Police said they sent a Hoysala vehicle to the location, but it could not reach it because the tourist had not responded.
According to Hindustan Times (HT), a police officer said that they receive around 15,000-20,000 calls daily. Out of these, only around 1,500 are real.
He said miscommunication is common, and it is sometimes difficult to identify genuine calls. However, he added that the Hoysala team does not close the case until it is resolved.
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during a burglary in his flat in Bengaluru, an emergency operator asked him to speak in Kannada, leading him to disconnect.u0026nbsp;”,”handpicked”:false,”audienceTags”:null,”autoBackLinked”:false,”aiContent”:false,”aiContentType”:null,”removeAds”:false,”contextualKeyword”:”Topic_lm_6,Emo_anticipation,Hour_12,Day_Sunday”,”embedAmazonCount”:0,”embedCromaCount”:0,”embedFlipkartCount”:0,”embedSnapdealCount”:0,”tableOfContentsHeading”:[],”performanceArticleType”:null,”prContextualKeywords”:null,”sectionId”:1544098065549,”subSectionId”:1544098092465,”typeOfFormat”:””,”crawledWidgetType”:null,”crawledWidgetData”:null},”isDeleted”:0,”expiryDate”:null,”listRelatedStories”:null,”type”:”story”,”relatedStories”:null,”listElement”:[{“id”:11737271450077,”articleType”:”element”,”name”:”paragraph”,”title”:””,”type”:”paragraph”,”subType”:null,”paywallElement”:false,”paragraph”:{“body”:”u003cpu003eA Spanish tourist has reportedly alleged that he was asked to speak in Kannada by an emergency helpline operator when he made a call during a burglary at his home.u003c/pu003e”},”bgParaColor”:{“name”:””,”code”:””},”amazonAds”:null,”flipkartAds”:null,”cromaAds”:null,”containAffiliateEmbed”:false,”affiliateEmbedHeadline”:false},{“id”:11737271450077,”articleType”:”element”,”name”:”paragraph”,”title”:””,”type”:”paragraph”,”subType”:null,”paywallElement”:false,”paragraph”:{“body”:”u003cpu003eJesus Abrielle, who visited India as a tourist, stayed in a flat in Bengaluru’s Richmond Town. According to a report by the u003ciu003eTimes of Indiau003c/iu003e, two burglars broke into his apartment at around 2 am on January 15.u003c/pu003e”},”bgParaColor”:{“name”:””,”code”:””},”amazonAds”:null,”flipkartAds”:null,”cromaAds”:null,”containAffiliateEmbed”:false,”affiliateEmbedHeadline”:false},{“id”:11737271450077,”articleType”:”element”,”name”:”paragraph”,”title”:””,”type”:”paragraph”,”subType”:null,”paywallElement”:false,”paragraph”:{“body”:”u003cpu003eThe burglars entered the home through the bedroom window. They stole several valuables, such as a laptop, a ring, and some documents, and then ran away through a sliding window.u003c/pu003e”},”bgParaColor”:{“name”:””,”code”:””},”amazonAds”:null,”flipkartAds”:null,”cromaAds”:null,”containAffiliateEmbed”:false,”affiliateEmbedHeadline”:false},{“id”:11737271449711,”articleType”:”element”,”name”:””,”title”:””,”type”:”alsoread”,”subType”:null,”paywallElement”:false,”alsoReadStories”:{“11736993626774″:”Saif Ali Khan stabbed in robbery incident: Key questions anwered”},”alsoReadStoryIdList”:[11736993626774],”alsoReadStoriesUrl”:{“11736993626774″:”/news/robbery-at-saif-ali-khans-mumbai-residence-actor-stabbed-by-intruder-11736993626774.html”}},{“id”:11737271527391,”articleType”:”element”,”name”:”paragraph”,”title”:””,”type”:”paragraph”,”subType”:null,”paywallElement”:false,”paragraph”:{“body”:”u003cpu003eA frightened Abrielle called the helpline and tried to explain the situation, but the operator allegedly asked him to speak in u003ca class=”manualbacklink” target=”_blank” href=”https://www.livemint.com/news/india/time-to-learn-kannada-and-permanently-settle-in-bengaluru-says-x-user-as-delhis-aqi-touches-severe-plus-category-11731994542380.html”u003eKannadau003c/au003e. He then went on to disconnect the call.u003c/pu003e”},”bgParaColor”:{“name”:””,”code”:””},”amazonAds”:null,”flipkartAds”:null,”cromaAds”:null,”containAffiliateEmbed”:false,”affiliateEmbedHeadline”:false},{“id”:11737271527391,”articleType”:”element”,”name”:”paragraph”,”title”:””,”type”:”paragraph”,”subType”:null,”paywallElement”:false,”paragraph”:{“body”:”u003cpu003eAbrielle remained in his bedroom till the morning, when he made a call to police and told them about the situation.u003c/pu003e”},”bgParaColor”:{“name”:””,”code”:””},”amazonAds”:null,”flipkartAds”:null,”cromaAds”:null,”containAffiliateEmbed”:false,”affiliateEmbedHeadline”:false},{“id”:11737271527391,”articleType”:”element”,”name”:”paragraph”,”title”:””,”type”:”paragraph”,”subType”:null,”paywallElement”:false,”paragraph”:{“body”:”u003ch2u003ePolice says no call from Abrielleu003c/h2u003eu003cpu003eThe u003ca class=”manualbacklink” target=”_blank” href=”https://www.livemint.com/news/trends/had-my-friend-not-known-kannada-bengaluru-police-accused-of-uncalled-harassment-social-media-reacts-11737007977148.html”u003eBengaluru Policeu003c/au003e have said that no call was received from Abrielle during the burglary.u003c/pu003e”},”bgParaColor”:{“name”:””,”code”:””},”amazonAds”:null,”flipkartAds”:null,”cromaAds”:null,”containAffiliateEmbed”:false,”affiliateEmbedHeadline”:false},{“id”:11737271527230,”articleType”:”element”,”name”:””,”title”:””,”type”:”alsoread”,”subType”:null,”paywallElement”:false,”alsoReadStories”:{“11736328369403″:”Robbery at actor Poonam Dhillon’s Mumbai house, diamond jewellery and cash stole”},”alsoReadStoryIdList”:[11736328369403],”alsoReadStoriesUrl”:{“11736328369403″:”/news/trends/robbery-at-bollywood-actor-poonam-dhillon-mumbai-house-diamond-jewellery-and-cash-stolen-arrested-11736328369403.html”}},{“id”:11737271564609,”articleType”:”element”,”name”:”paragraph”,”title”:””,”type”:”paragraph”,”subType”:null,”paywallElement”:false,”paragraph”:{“body”:”u003cpu003eThey said the helpline received the first call at 9:18 am, and it was disconnected without any conversation.u003c/pu003e”},”bgParaColor”:{“name”:””,”code”:””},”amazonAds”:null,”flipkartAds”:null,”cromaAds”:null,”containAffiliateEmbed”:false,”affiliateEmbedHeadline”:false},{“id”:11737271564609,”articleType”:”element”,”name”:”paragraph”,”title”:””,”type”:”paragraph”,”subType”:null,”paywallElement”:false,”paragraph”:{“body”:”u003cpu003eA few minutes later, the second call was placed and provided limited information. The helpline operator on this call replied in u003ca class=”manualbacklink” target=”_blank” href=”https://www.livemint.com/news/trends/bengaluru-news-nurse-faces-backlash-asked-to-go-back-to-hometown-for-not-knowing-kannada-11725446192987.html”u003eKannadau003c/au003e, which led to the disconnection.u003c/pu003e”},”bgParaColor”:{“name”:””,”code”:””},”amazonAds”:null,”flipkartAds”:null,”cromaAds”:null,”containAffiliateEmbed”:false,”affiliateEmbedHeadline”:false},{“id”:11737271564609,”articleType”:”element”,”name”:”paragraph”,”title”:””,”type”:”paragraph”,”subType”:null,”paywallElement”:false,”paragraph”:{“body”:”u003cpu003eAbrielle’s neighbours, Syed Ashfaq and Syed Abdus Salam, dialled the emergency number, and only then was an incident report made.u003c/pu003e”},”bgParaColor”:{“name”:””,”code”:””},”amazonAds”:null,”flipkartAds”:null,”cromaAds”:null,”containAffiliateEmbed”:false,”affiliateEmbedHeadline”:false},{“id”:11737271564609,”articleType”:”element”,”name”:”paragraph”,”title”:””,”type”:”paragraph”,”subType”:null,”paywallElement”:false,”paragraph”:{“body”:”u003cpu003eThe Police said they sent a Hoysala vehicle to the location, but it could not reach it because the tourist had not responded.u003c/pu003e”},”bgParaColor”:{“name”:””,”code”:””},”amazonAds”:null,”flipkartAds”:null,”cromaAds”:null,”containAffiliateEmbed”:false,”affiliateEmbedHeadline”:false},{“id”:11737271564135,”articleType”:”element”,”name”:””,”title”:””,”type”:”alsoread”,”subType”:null,”paywallElement”:false,”alsoReadStories”:{“11724951631772″:”Bengaluru: Thieves smash windows of parked cars, decamp with laptops, valuables”},”alsoReadStoryIdList”:[11724951631772],”alsoReadStoriesUrl”:{“11724951631772″:”/news/trends/daylight-robbery-in-bengaluru-thieves-smash-windows-of-parked-cars-decamp-with-laptops-valuables-11724951631772.html”}},{“id”:11737270470767,”articleType”:”element”,”name”:”paragraph”,”title”:””,”type”:”paragraph”,”subType”:null,”paywallElement”:false,”paragraph”:{“body”:”u003cpu003eAccording to Hindustan Times (HT), a police officer said that they receive around 15,000-20,000 calls daily. Out of these, only around 1,500 are real.u003c/pu003e”},”bgParaColor”:{“name”:””,”code”:””},”amazonAds”:null,”flipkartAds”:null,”cromaAds”:null,”containAffiliateEmbed”:false,”affiliateEmbedHeadline”:false},{“id”:11737270470767,”articleType”:”element”,”name”:”paragraph”,”title”:””,”type”:”paragraph”,”subType”:null,”paywallElement”:false,”paragraph”:{“body”:”u003cpu003eHe said miscommunication is common, and it is sometimes difficult to identify genuine calls. However, he added that the Hoysala team does not close the case until it is resolved.u003c/pu003e”},”bgParaColor”:{“name”:””,”code”:””},”amazonAds”:null,”flipkartAds”:null,”cromaAds”:null,”containAffiliateEmbed”:false,”affiliateEmbedHeadline”:false}],”amazonAds”:null,”flipkartAds”:null,”cromaAds”:null,”containAffiliateEmbed”:false,”affiliateEmbedHeadline”:false,”headline”:”Bangalore: Tourist asked to speak Kannada in emergency call during burglary; Bengaluru Police reacts to allegation”,”summary”:”A Spanish tourist claimed that during a burglary in his flat in Bengaluru, an emergency operator asked him to speak in Kannada, leading him to disconnect.u0026nbsp;”,”quickReadSummary”:null,”mobileHeadline”:”Bangalore: Tourist asked to speak Kannada in emergency call during burglary”,”leadMedia”:{“id”:null,”mediaType”:null,”elements”:[11737270694630],”image”:{“images”:{“270×480″:null,”600×338″:”https://bnsglobalnews.com/wp-content/uploads/2025/01/PTI06-13-2024-000303B-0_1721721704118_1737270708762-1.jpg”,”optimize”:”https://www.livemint.com/lm-img/img/2025/01/19/optimize/PTI06-13-2024-000303B-0_1721721704118_1737270694228.jpg”,”mediumImage”:”https://www.livemint.com/lm-img/img/2025/01/19/250×250/PTI06-13-2024-000303B-0_1721721704118_1737270708762.jpg”,”bigImage”:”https://bnsglobalnews.com/wp-content/uploads/2025/01/PTI06-13-2024-000303B-0_1721721704118_1737270708762-1.jpg”,”140×140″:”https://www.livemint.com/lm-img/img/2025/01/19/140×140/PTI06-13-2024-000303B-0_1721721704118_1737270708762.jpg”,”thumbnailImage”:”https://www.livemint.com/lm-img/img/2025/01/19/90×90/PTI06-13-2024-000303B-0_1721721704118_1737270708762.jpg”,”900×1600″:”https://www.livemint.com/lm-img/img/2025/01/19/original/PTI06-13-2024-000303B-0_1721721704118_1737270708762.jpg”,”fullImage”:”https://www.livemint.com/lm-img/img/2025/01/19/960×540/PTI06-13-2024-000303B-0_1721721704118_1737270708762.jpg”,”248×186″:null},”caption”:”Representative Image of Bengaluru Police “,”name”:””,”alternateText”:null,”imageCredit”:”PTI”,”overImage”:false,”verticalImage”:false,”width”:4800,”height”:3200,”imageUrl”:””},”video”:null},”timeToRead”:1,”introBody”:””,”related”:[],”showRelated”:false,”paywallElement”:false,”twoLinerText”:”Catch all the u003ca href=”https://www.livemint.com/”u003eBusiness News u003c/au003e, u003ca href=”https://www.livemint.com/news”u003eBreaking News u003c/au003eEvents and u003ca href=”https://www.livemint.com/latest-news”u003eLatest News u003c/au003e Updates on Live Mint. 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