Kelly Loeffler describes herself as an entrepreneur whose work ethic propelled her from a simple family farm to the upper echelons of finance and politics. The truth is more complicated.By Dan Alexander, Forbes Staff
Two days before the 2024 election, former U.S. Senator Kelly Loeffler strode to the stage at a Trump rally in Macon, Georgia, wearing a bright pink jacket that perfectly matched the pink MAGA hats in the stands behind her. “Hello patriots!” she yelled, with her hand in the air. “Is Georgia Trump country?!” Speaking to the crowd, she took direct aim at billionaire Mark Cuban, who had recently said Trump does not associate with strong, intelligent women. “I stood up to Mark Cuban,” Loeffler boomed into the microphone, “And I said, ‘You know what, Mark, I’m an entrepreneur. I’m a former CEO. I owned a basketball team. You know, I’ll take you on.”
Loeffler likes to paint herself as a self-made business titan. There’s no question she has had a successful career, mostly at Intercontinental Exchange, the parent company to the New York Stock Exchange, where she led investor relations, marketing and communications, accumulating enough equity to sell more than $30 million of shares and still retain a $12 million stake. But the real money in her household—a nearly 20,000-square-foot spread in Atlanta—comes from Loeffler’s husband, Jeff Sprecher, the founder of Intercontinental Exchange, who is worth an estimated $1 billion.
Loeffler, who married Sprecher in 2004, two years after joining his company, chafes at the suggestion that she owes her financial success to her husband. Lately, she has jumped at opportunities to prove herself. In 2018, she became CEO of crypto startup Bakkt and promptly rang up massive losses. With the business flailing, she shifted to politics, writing a big check to Georgia’s governor, who then appointed her to the U.S. Senate after Johnny Isakson stepped down amid health concerns (he had been battling Parkinson’s). On Capitol Hill, Loeffler sowed doubts about the 2020 election and spoke out against Black Lives Matter, leading players on her WNBA team to campaign for her opponent. She then lost her only election, handing her seat to Baptist pastor Raphael Warnock and helping flip control of the U.S. Senate to Democrats.
But with enough cash and connections, there’s no end to second chances. Loeffler’s latest: an appointment to Donald Trump’s cabinet, where she will helm the Small Business Administration, despite her own small-business struggles. “Can’t keep a good woman down,” says former Secretary of the Navy Richard Spencer, who worked with Loeffler before and after she joined Intercontinental Exchange and is one of several former colleagues who remain impressed with her. “Why would I want her in charge of the SBA? In fact, the fact that she does have some things that didn’t go perfectly well, you know. Don’t give me the person who has always succeeded. I want the person who is a success but has failed along the way, because they know what scars are like.”
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communications professional, Loeffler has a knack for self-promotion, portraying herself more like an ultrawealthy mogul than a mere executive, complete with a rags-to-riches tale. She often talks about how she grew up on a family farm in Illinois, emphasizing humble roots while glossing over the significant scale of the operation, which reportedly included 1,800 acres and a trucking business. She stayed near home to attend the University of Illinois, studying business and becoming the first in her family to graduate from college. “An opportunity,” she said on the podcast of Tennessee Senator Marsha Blackburn, “for me to get off the farm.” While Forbes reached her staff and several ex-colleagues, Loeffler did not agree to be interviewed.
Diploma in hand, she moved to California to join the management trainee program at Toyota, where she worked in distribution and finance, eventually as a district account manager. She decided to go to business school at DePaul in Chicago and reportedly borrowed against farmland she received from her grandmother to help pay for it. Upon graduation in 1999, she dove more deeply into finance, briefly working as an equity analyst at Citigroup, then William Blair, before shifting to investor relations at a private equity shop in Dallas. “She proved her salt to me in just the work that she did, the energy that she had and the let’s-get-it-done attitude,” says Spencer, the former president of the private equity firm.
After Spencer moved to Intercontinental Exchange, he brought Loeffler on board in 2002. Referring to those days now, Loeffler minimizes the strength of the business, referring to it as a “startup” that she says she helped grow from “less than 100 employees.” In fact, the company turned a net profit of $35 million on $125 million of revenue in 2002, the year she joined, employing 201 people. Loeffler says she got hired to help take the company public, but as Spencer recalls it, she entered “a good time before that,” noting that Intercontinental Exchange had a handful of major investors back then, including Shell, Deutsche Bank, Morgan Stanley, Goldman Sachs and BP. “They were needy investors,” he says. “They liked to be talked to a lot. She did a good job.”
Eventually, Intercontinental did make the move to go public, which Spencer says led to a closed-door meeting between him and CEO Jeff Sprecher as they were preparing the prospectus, also known as an S-1. “Jeff walked in one Monday morning,” Spencer laughs. “And he says, ‘I’ve got something to tell you. And I went, ‘Oh, no.’ And he said, ‘Yeah, I’m going to marry Kelly.’ And I said, ‘Wow, we might have to redo the S-1.’”Power couple: Loeffler joined Intercontinental Exchange in 2002, married CEO Jeff Sprecher in 2004 and worked with him to take the company public on the New York Stock Exchange in 2005.Richard Drew/AP
Chuck Vice, the former vice chairman of Intercontinental, witnessed the dynamic between Loeffler and Sprecher up close, working out of the office between them. “They didn’t really have hobbies,” Vice says. “They both enjoy working. They both enjoy business. And so we always felt like, when they leave the office and they go home, they’re still talking about business. And we’re getting, as a company, we’re getting so much value from the both of them.”
Sprecher owned 4.5% of the firm by the time he took it public in 2005, a stake worth about $60 million, while Loeffler held less than $1 million worth of options, according to an analysis of securities filings. Over the years, they both sold often, converting equity into cash. Meanwhile, the business continued to grow, largely through acquisitions, most notably when Intercontinental purchased the New York Stock Exchange for $11.1 billion in 2013. By the end of that year, Sprecher had sold more than $175 million of stock while hanging onto a roughly $300 million stake.
“She obviously benefitted, and he benefitted, too,” says former New Hampshire Senator and Governor Gregg Judd, a Republican who served on the board of Intercontinental Exchange and describes Sprecher as a visionary who was fortunate to have Loeffler at the company to keep him in check. “She was very much a force to settle things out and make sure that he didn’t run too far too fast.”
Loeffler and Sprecher paid $10.5 million in 2009 for an Atlanta home said to include a 70-million-year-old dinosaur footprint in the kitchen floor. Loeffler also purchased a stake in the WNBA’s Atlanta Dream alongside Mary Brock, the wife of the former CEO of bottler Coca-Cola Enterprises. Loeffler dabbled in politics, too, getting involved at the state level around 2010, then spending more than $1 million with Sprecher to support Mitt Romney’s presidential bid in 2012. Loeffler mulled a run of her own for U.S. Senate in 2014 but decided against it, opting instead to stick with Intercontinental.Loeffler, who co-owned the Atlanta Dream from 2011 to 2021, talked during a 2019 game with team president Chris Sienko, who describes his former boss as “very competitive and extremely intelligent.”Rich von Biberstein/Icon Sportswire/Getty Images
In
2018, she got a chance to prove herself. Bitcoin had captured the imagination of investors everywhere, rocketing from roughly $1,000 to $10,000 in a year. Intercontinental Exchange wanted to get into crypto. In March 2018, the company announced that Loeffler would be leaving at the end of the year.
Her next move came into focus on August 3, when Loeffler took to the blogging platform Medium to announce a new business, where she would serve as CEO. “Today, I’m delighted to introduce Bakkt, a company that will enable consumers and institutions to buy, sell, store and spend digital assets on a seamless global network.” Cryptocurrencies still operated in a digital wild west, and she imagined legitimizing the asset class with the support of Intercontinental.
At the end of the year, Loeffler released a blog post saying that her company had raised $182.5 million. Documents filed with the Securities and Exchange Commission made clear that this was not a typical startup raise. Intercontinental Exchange, still helmed by Loeffler’s husband Sprecher, held a majority stake in the business. In addition, Intercontinental apparently enticed other investors with a sweetener, agreeing to repurchase their interests under certain conditions. Intercontinental eventually recognized those agreements as a liability on its balance sheet.
In early 2019, before Intercontinental reaped any discernable return on that investment, Loeffler received an equity award in Bakkt that an outside advisor valued at $15.6 million—more than the annual compensation of any of Intercontinental’s top executives, including Sprecher. What did Loeffler’s business actually do? Bakkt (pronounced “backed”) mostly seemed to focus on developing a Bitcoin futures contract, which would allow traders to bet on the eventual price of the cryptocurrency. Loeffler blogged about progress she was making toward this goal—highlighting interactions she had with regulators, people she hired and assets she purchased.
Bakkt’s Bitcoin futures contracts finally hit the market in September 2019. On October 24, she published a blog post cheering a record day for the contracts, with 590 of them, valued at roughly $5 million, changing hands. Bakkt, which was not generating revenue from the contracts at that point, planned to start charging $1.25 per contract the next year. That suggests that, even if it were able to keep up that record rate every day for a year, the company might expect a few hundred thousand dollars of annual revenue from the product.
Loeffler never even made it to the next year. By the end of 2019, her business had generated zero revenue and accumulated $33 million of losses. It still depended heavily on Intercontinental Exchange, for both money and operational support, and Bakkt’s business model needed a complete overhaul.
In
August 2019, Loeffler donated $18,100, the maximum legal amount, to the campaign of Georgia Gov. Brian Kemp. A few months later, Kemp appointed her to fill Isakson’s Senate seat. “Kelly has really lived the American Dream,” Kemp said at a press conference, comparing her to Ivanka Trump. “I’m confident that she will work every single day to keep that dream alive.” Loeffler took the podium and recounted her narrative, emphasizing her business experience without mentioning the company she was leaving in disarray. “I’ve spent the last 25 years building businesses, taking risks and creating jobs,” she declared.
Mixing business and politics can be complicated, as Loeffler soon found out. As she prepared to leave for the Senate at the end of 2019, her husband’s company changed the terms of her equity awards in both Bakkt and Intercontinental Exchange, accelerating their vesting schedules. Loeffler’s shares in Intercontinental Exchange surged. She began selling multimillion-dollar chunks of stock in early 2020, far larger than her previous record sale of $1 million, according to an analysis of SEC filings. The sales helped spark a scandal, however, when Covid-19 tanked the stock market, leading to suggestions that Loeffler traded on nonpublic information gleaned from her position in the Senate. She denied the accusations at the time, saying third parties managed her portfolio without her knowledge. Her spokesperson did not respond when asked, more recently, whether Loeffler was just trying to cash out her new pile of shares.
Controversy carried over into the summer, when the George Floyd murder sparked sometimes-violent protests, which Loeffler condemned. She urged the WNBA to reverse its decision to partner with Black Lives Matter. Players on her Atlanta Dream franchise, for sale since January of that year, revolted, openly campaigning for Warnock, the Democrat running to oust Loeffler from the Senate.
Loeffler’s internal response impressed Chris Sienko, the president of the Atlanta Dream at the time. “What is not known to the public is that Kelly was aware [in] real time of what the team was doing,” he says now. “Never did Kelly try and stop or silence the team, nor ask me or others to stop or deter them in any way. While I believe that Kelly appreciated the players’ right to free speech and opposing viewpoints, as a senator, Kelly was focused on a much bigger constituency.” Loeffler ended up losing to Warnock, even after she dumped more than $20 million into her campaign and Sprecher poured over $10 million into a related super-PAC. After leaving office, Loeffler sold her 50% stake in the basketball team to an investor group that included one of the former players who had spoken out most prominently.
Rather than return to her husband’s business, Loeffler dove deeper into politics, founding a nonprofit named Greater Georgia Action, with the goal of registering right-leaning voters and boosting confidence in elections. She also made a turn toward the right-wing economy, a group of politically minded businesses targeting Trump-friendly customers—and investors. In 2023, Loeffler became a director at conservative e-commerce company PublicSquare, which welcomed Donald Trump Jr. to its board at the start of December. She may soon have another connection to the Trump family. In November, the Financial Times reported that the Trump Media and Technology Group, the parent company to Truth Social, may purchase Loeffler’s old crypto outfit.
Since Loeffler departed Bakkt in 2019, the company reinvented its business model and expanded its top line through acquisitions, growing to $1.9 billion in annual revenue. But it has not yet figured out how to make money, losing $142 million over the last four quarters, leaving just $29 million of free cash on its balance sheet. Trump’s business has the opposite problem—plenty of liquidity but virtually no revenue. Buying Bakkt would at least allow the Trump Media and Technology Group to conduct some significant business. And, with a crypto-friendly administration headed to the White House, perhaps the cash-strapped venture will finally figure out how to turn a profit—or at least convince MAGA-minded investors that the company, like its first CEO, should get another chance.
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