Every business discussion, assignment, and transaction depends on effective communication. When conducting business across borders, whether in person or online, a language barrier may cause misunderstandings or hinder communication.
Since the most advanced artificial intelligence (AI) tools are based on extensive language models that can comprehend, interpret, and produce content that is human-like in a variety of languages and settings, AI is assisting in the removal of language barriers. With its Galaxy AI* platform, Samsung is setting the standard for delivering AI-powered, near-real-time translation to mobile devices that are suited for business use. The new Samsung Galaxy S25 Series, which includes the Galaxy S25, Galaxy S25+, and Galaxy S25 Ultra, functions as follows in typical use situations.
A quick look at Live Translate
Voice calls and text messages are immediately translated by Live Translate as they happen. During a phone call, each person’s words are translated both audibly and visually. Translations are displayed below each sent and received text message.
For instance, you can easily communicate and translate when you’re meeting with clients or coworkers who don’t speak the same language by using Live Translate on your Galaxy S25 Series device.
With integrated call and message app compatibility for 13 languages, Live Translate made its debut on Galaxy S24 devices. The Galaxy S25 Series now supports 20 languages. Discover how to rapidly activate Live Translate on a Galaxy AI-enabled smartphone before a call or while exchanging texts. Following the first setup for each contact, the functionality retains the contact’s preferred language preferences.
Retail customer service
What makes Live Translate so effective in conversation is how simple and dependable it is to use. The capacity to translate between languages in almost real-time on a mobile device with little user input is revolutionary for many sectors and functions, even though it isn’t particularly new on the internet.
For instance, in the retail industry, customer care agents may find it challenging to help clients with inquiries or troubleshooting due to language barriers. No matter how many languages are being spoken, a voice call can proceed well if a representative or the customer uses AI translation. Customers will probably have a better experience as a result, and brand loyalty will rise. Live translation can improve inbound phone orders and reservations, deliveries, and pretty much any other touchpoint along the communication chain in the retail and even hotel industries.
Professional services
Clients from all around the world are frequently served by financial professionals. To ensure that everyone agrees, Live Translate facilitates the unambiguous communication of intricate concepts and subtle terminology. Building connection and trust with clients is another benefit of letting them communicate in their favorite language. In a field where accuracy and promptness are crucial, Galaxy AI’s real-time language conversion helps speed up cross-border transactions and negotiations.
Live Translate is also useful for field technicians. As part of a mobile-first experience, they may communicate clearly with customers on-site while overcoming any language obstacles when the capability is activated.
Business travel
Live Translate is similar to carrying around a personal interpreter for business travelers. Consider yourself in a taxi on your way to a meeting in a language you don’t understand. You may easily confirm your location or make last-minute route modifications with your driver while in the car by using Live Translate, which will guarantee that you arrive on time and without any worry. Or imagine attempting to text a nearby business partner to arrange a meeting location. Language barriers might easily cause misunderstandings and hold-ups, but Live Translate instantaneously translates your messages, enabling clear and efficient communication. AI translation guarantees that logistical details are resolved quickly, freeing you more time for the things that really matter, like your business goals and collaborative connections.
Internal collaboration
Any organization’s success depends heavily on internal collaboration, but this is especially true for organizations with global operations. Teams sometimes operate in silos because of language barriers, but Live Translate may open up a whole new level of cooperation for a business.
Imagine, for instance, that a project team in Japan needs to consult with their German counterparts over the specifications of a new product. They can communicate via text and phone in German and Japanese, respectively, with Live Translate, and the back-and-forth is instantly and precisely translated.
As an additional illustration, let’s imagine that teams in Brazil and France must quickly agree before hiring a service provider. Live Translate allows each participant to participate in their native language during conference calls or real-time text exchanges. In addition to expediting the decision-making process, this can establish a virtual environment where all viewpoints are respected and heard, so advancing diversity and inclusion inside the company.
Better connections and new opportunities
Ultimately, business is about opportunities, and relationships are the source of opportunity. Opportunities and connections have up until now been somewhat restricted to contexts in which people speak the same language. Leaders, coworkers, prospects, clients, vendors, and industry partners from a variety of locations and cultures can interact more easily thanks to the Galaxy S25 Series’ Live Translate feature. This is only one of the several ways Galaxy AI helps you in your daily life by acting as a human-like assistant.
*Until the end of 2025, Samsung’s Galaxy AI features will be free for compatible Samsung Galaxy devices.