Conference on Building Multidisciplinary Networks to Drive Science & Technology in Cosmetics (Cosmetic Science Convergence-2024

This conference is partially funded by DST-SERB and conducted in association with the Karnataka Digital Economy Mission and the Indian Society of Cosmetic Chemists, will bring together a diverse range of experts, researchers, industry professionals, and academic scholars from various fields to explore innovations, challenges, and advancements in the cosmetic industry. Topics covered will include scientific research, technology integration, regulatory landscapes, and sustainable practices in cosmetics development.

SUNY New Paltz business course helps green the campus

By Caroline Preston for The Hechinger Report.Broadcast version by Edwin J. Viera for New York News Connection reporting for The Hechinger Report-Solutions Journalism Network-Public News Service CollaborationAt the end of a semester that presaged one of the hottest summers on record, the students in Associate Professor Michael Sheridan’s business class were pitching proposals to cut waste and emissions on their campus and help turn it into a vehicle for fighting climate change.Flanking a giant whiteboard at the front of the classroom, members of the team campaigning to build a solar canopy on a SUNY New Paltz parking lot delivered their pitch. The sunbaked lot near the athletic center was an ideal spot for a shaded solar panel structure, they said, a conduit for solar energy that could curb the campus’s reliance on natural gas. The project would require $43,613 in startup money. It would be profitable within roughly five years, the students said. And over 50 years, it would save the university $787,130 in energy costs.“Solar canopies have worked for other universities, including other SUNY schools,” said Ian Lominski, a graduating senior who said he hopes to one day work for the New York State Department of Environmental Conservation. “It’s well within the realm of possibility for SUNY New Paltz.” Sheridan’s course is an example of an approach known as “campus as a living lab,” which seeks to simultaneously educate students and reduce the carbon footprint of college campuses. Over the past decade, a growing number of professors in fields as diverse as business, English and the performing arts have integrated their teaching with efforts to minimize their campuses’ waste and emissions, at a time when human-created climate change is fueling dangerous weather and making life on Earth increasingly unstable.Engineering students have helped retrofit buildings. Theater students have produced no-waste productions. Ecology students have restored campus wetlands. Architecture students have modeled campus buildings’ airflow and worked to improve their energy efficiency. The efforts are so diverse that it’s difficult to get a complete count of them, but they’ve popped up on hundreds of campuses around the country.“I think it’s a very, very positive step,” said Bryan Alexander, a senior scholar at Georgetown University and author of the book “Universities on Fire: Higher Education in the Climate Crisis.” “You’ve got the campus materials, you’ve got the integration of teaching and research, which we claim to value, and it’s also really good for students in a few ways,” including by helping them take action on climate in ways that can improve mental health.That said, the work faces difficulties, among them that courses typically last only a semester, making it hard to maintain projects. But academics and experts see promising results: Students learn practical skills in a real-world context, and their projects provide vivid examples to help educate entire campuses and communities about solutions to alleviate climate change.From the food waste students and staff produce, to emissions from commuting to campus and flying to conferences, to the energy needed to power campus buildings, higher education has a significant climate footprint. In New York, buildings are among the single largest sources of carbon emissions — and the State University of New York system owns a whopping 40 percent of the state’s public buildings. About 15 years ago, college leaders began adding “sustainability officers” to their payrolls and signing commitments to achieve carbon neutrality. But only a dozen of the 400 institutions that signed on have achieved net-zero emissions to date, according to Bridget Flynn, senior manager of climate programs with the nonprofit Second Nature, which runs the network of universities committed to decarbonizing. (The SUNY system has a goal of achieving net-zero emissions by 2045, per its chancellor, John B. King Jr.) Campus sustainability efforts have faced hurdles including politics and declining enrollment and revenue, say experts. “Higher ed is in crisis and institutions are so concerned about keeping their doors open, and sustainability is seen as nice to have instead of essential,” said Meghan Fay Zahniser, who leads the Association for the Advancement of Sustainability in Higher Education.But there’s change happening on some campuses, she and others noted. At Dickinson College, in Pennsylvania, a net-zero campus since 2020, students in statistics classes have run data analyses to assess why certain buildings are less efficient than others. Psychology students studying behavior change helped the campus dining hall adopt a practice of offering half, full and double portions to cut down on food waste. Physics students designed solar thermal boxes to boost renewable biogas production on an organic farm owned by the college. Neil Leary, associate provost and director of the college’s Center for Sustainability Education, teaches classes in sustainability. Last fall’s students analyzed climate risks and resilience strategies for the campus and its surrounding county and then ran a workshop for community members. Among the recommendations emerging from the class: that athletic coaches and facilities staff receive training on heat-related health risks. Similarly, at SUNY Binghamton, Pamela Mischen, chief sustainability officer and an environmental studies professor, teaches a course called Planning the Sustainable University. Her students, who come from majors including environmental studies, engineering and pre-law, have helped develop campus green purchasing systems, started a student-run community garden and improved reuse rates for classroom furniture. And across the country, at Weber State University in Utah, students have joined the campus’s push toward renewable energy. Engineering students, for example, helped build a solar-powered charging station on a picnic table. A professor in the school’s construction and building sciences program led students in designing and building a net-zero house.On the leafy SUNY New Paltz campus about 80 miles north of Manhattan, campus sustainability coordinator Lisa Mitten has spent more than a decade working to reduce the university’s environmental toll. Among the projects she runs is a sustainability faculty fellows program that helps professors incorporate climate action into their instruction. One day this May, Andrea Varga, an associate professor of theatre design and a sustainability fellow, listened as the students in her honors Ethical Fashion class presented their final projects. Varga’s class covers the environmental harms of the global fashion industry (research suggests it is responsible for at least 4 percent of greenhouse emissions worldwide, or roughly the total emissions of Germany, France and the United Kingdom combined). For their presentations, her students had developed ideas for reducing fashion’s toll, on the campus and beyond, by promoting thrifting, starting “clothes repair cafes” and more.Jazmyne Daily-Simpson, a student from Long Island scheduled to graduate in 2025, discussed expanding a project started a few years earlier by a former student, Roy Ludwig, to add microplastic filters to more campus washing machines. In a basement laundry room in Daily-Simpson’s dorm, two washers are rigged with the contraptions, which gradually accumulate a goopy film as they trap the microplastic particles and keep them from entering the water supply.Ludwig, a 2022 graduate who now teaches Earth Science at Arlington High School about 20 miles from New Paltz, took Varga’s class and worked with her on an honors project to research and install the filters. A geology major, he’d been shocked that it took a fashion class to introduce him to the harms of microplastics, which are found in seafood, breast milk, semen and much more. “It’s an invisible problem that not everyone is thinking about,” he said. “You can notice a water bottle floating in a river. You can’t notice microplastics.”Around campus, there are other signs of the living lab model. Students in an economics class filled the entryway of a library with posters on topics such as the lack of public walking paths and bike lanes in the surrounding county and inadequate waste disposal in New York State. A garden started by sculpture and printmaking professors serves as a space for students to learn about plants used to make natural dyes that don’t pollute the environment. In the business school classroom, Sheridan, the associate professor, had kicked off the student presentations by explaining to an audience that included campus facilities managers and local green business leaders how the course, called Introduction to Managing Sustainability, originated when grad students pitched the idea in 2015. The projects are powered by a “green revolving fund,” which accumulates money from cost savings created by past projects, such as reusable to-go containers and LED lightbulbs in campus buildings. Currently the fund has about $30,000. “This class has two overarching goals,” said Sheridan, who studied anthropology and sustainable development as an undergraduate before pursuing a doctorate in business. The first is to localize the United Nations global goals for advancing sustainability, he said, and the second is “to prove that sustainability initiatives can be a driver for economic growth.” In addition to the solar canopy project, students presented proposals for developing a reusable water bottle program, creating a composter and garden, digitizing dining hall receipts and organizing a bikeshare. They gamely fielded questions from the audience, many of whom had served as mentors on their projects.Jonathan Garcia, a third-year business management major on the composting team, said later that he’d learned an unexpected skill: how to deal with uncooperative colleagues. “We had an issue with one of our teammates who just never showed up, so I had to manage that, and then people elected me leader of the group,” he said later. “I learned a lot of team-management skills.”The solar panel team had less drama. Its members interviewed representatives from the New York State Energy Research and Development Authority, Central Hudson Gas & Electric and a local company, Lighthouse Solar, along with Mitten and other campus officials. Often, they met three times a week to research and discuss their proposal, participants said.Lominski, the senior, plans to enroll this fall in a graduate program at the SUNY College of Environmental Science and Forestry, in Syracuse. Before Sheridan’s class, he said, he had little specific knowledge of how solar panels worked. The course also helped him refine his project management and communication skills, he said. His solar panel teammate Madeleine Biles, a senior majoring in management, transferred to New Paltz from SUNY Binghamton before her sophomore year because she wanted a school that felt more aligned with her desire to work for a smaller, environmentally minded business. An avid rock climber whose parents were outdoor educators, she’d developed some financial skills in past business classes, she said, but the exercises had always felt theoretical. This class made those lessons about return on investment and internal rate of return feel concrete. “Before it was just a bunch of formulas where I didn’t know when or why I would ever use them,” she said. This summer, Biles is interning with the Lake George Land Conservancy, and hopes to eventually carve out a career protecting the environment. While she said she feels fortunate that her hometown of Lake George, in New York’s Adirondack region, isn’t as vulnerable as some places to climate change, the crisis weighs on her. “I think if I have a career in sustainability, that will be my way of channeling that frustration and sadness and turning it into a positive thing,” she said. She recently got a taste of what that might feel like: In an email from Sheridan, she learned that her team’s canopy project was chosen to receive the startup funding. The school’s outgoing campus facilities chief signed off on it, and, pending approval from the department’s new leader, the university will begin the process of constructing it.“It’s cool to know that something I worked on as a school project is actually going to happen,” said Biles. “A lot of students can’t really say that. A lot of projects are kind of like simulations. This one was real life.”Caroline Preston wrote this article for The Hechinger Report.Support for this reporting was provided by Lumina Foundation.

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Agricultural enterprises urged to adopt inclusive business models to create breakthroughs

A high-tech farm in Bắc Ninh Province. Agricultural enterprises should adopt inclusive business (IB) models to create competitive advantages and breakthrough developments. — VNA/VNS Đinh Văn NhiềuHÀ NỘI — Agricultural enterprises should adopt inclusive business (IB) models to create competitive advantages and achieve breakthrough development in the context of Việt Nam striving for net zero by 2050, experts have said.Trịnh Thị Hương, Deputy Director of the Corporate Development Department under the Ministry of Industry and Trade, said at a conference on promoting IB in the agricultural sector in Việt Nam held by the ministry and the ASEAN Secretariat on Tuesday, that climate change is heavily impacting production and business, raising a pressing need for sustainable development.“Sustainability becomes an inevitable trend,” she said, urging enterprises to adopt the IB model.“The IB model is a useful approach that is being promoted worldwide to enhance business competitiveness. This model helps enterprises conduct business activities that not only generate profits but also encourage stakeholders to participate in sustainable production and business, turning the burden of compliance into an advantage,” Hương said.ASEAN has been strongly pushing the IB model. ASEAN defines inclusive businesses as those that provide goods, services and livelihoods on a commercially viable basis, either at scale or scalable, to people at the base of the economic pyramid (BOP), making them part of the value chain of companies’ core businesses as suppliers, distributors, retailers or customers.The Vietnamese Government has committed to achieving net zero by 2050. To achieve this ambitious goal, enterprises play an important role and IB is considered a central solution for them to move forwards with sustainability.Sharing the experience of Quang Vinh Ceramic, which won the ASEAN IB Award, the company’s director Hà Thị Vinh said that the adoption of IB has helped create significant social values and expand markets. The company’s ceramic products are now exported to more than 20 markets including Japan, the US and Australia.According to Jason Lusk, a representative from consulting firm Clickable Impact, the IB model brings multi-dimensional benefits to the Government, businesses and low-income people. For those on a lower income, this model creates job opportunities and brings stable incomes. For the Government, IB promotes economic growth. For businesses, the model helps expand markets and enhance brand value.However, he pointed out that IB remains a new concept to a majority of enterprises, especially small and medium sized operations. Many are not fully aware of the benefits that IB model brings.Priority should be given to improving enterprises’ awareness of IB together with providing supports to encourage them to adopt the model in Việt Nam, he said. — VNS

Tetr College of Business launches $10M fund for student entrepreneurs

Tetr College of Business, a global business school, has introduced a $10 million fund—‘Tetr – Under 20’—aimed at supporting student entrepreneurs through targeted investments.The sector-agnostic fund aims to support a minimum of 20 innovative ideas, focusing on areas including, artificial intelligence (AI), emerging technologies, and sustainability.“The next decade belongs to those who can harness AI, emerging technologies, and sustainability to solve our world’s most pressing challenges. We are looking for young minds who see these as tools to reshape industries and create meaningful impact,” Pratham Mittal, Founder, Tetr College of Business and Masters’ Union, remarked.The fund is spearheaded by Manoj Kohli (former Head of SoftBank India), Viney Sawhney (Professor at Harvard University), Nitin Gaur (former Advisory Board Member at Stanford University), Mihir Mankad (also a Professor at Harvard University), Debesh Sharma (Founder and CEO of MetaFora), and Mittal.The initiative seeks to empower the next generation of business leaders by offering them access to guidance and mentorship from experienced industry professionals.“Entrepreneurship is the lifeblood of a thriving economy, and Tetr’s fund recognises the immense potential today’s young minds hold,” said Kohli.“Traditionally, VCs look for established businesses and teams with proven track records. For young entrepreneurs, however, we only look for passion, willingness to learn and adapt, and the ability to build and test their ideas with real users,” he added.Selected students in the Tetr – Under 20 programme can choose to focus on their startup or continue their education while building their business. They will access Tetr’s global incubation network, offering expert mentorship, advanced facilities, and valuable industry connections.Backed by a network of venture capitalists, founders, and industry leaders, the fund will provide comprehensive support in areas such as product development, marketing, talent acquisition, and regulatory guidance. A pitch day will be held for startups to present their ventures to venture capitalists and investors.In return for their investment, investors will receive equity in the startups based on their investment amount. Additionally, a portion of the fund will be specifically allocated for startups founded by Tetr’s students.The opportunity is available to all aspiring entrepreneurs across the globe. Applicants must be 20 or younger, as of December 31, 2024. Companies in pre-revenue or post-revenue stages with innovative ideas that can transform industries can also apply.Founded in 2024, Bengaluru-based Tetr College of Business has 110 undergraduate students from across the globe, learning by building businesses in seven countries: the USA, Italy, Singapore, Brazil, UAE, India, and Ghana. As part of its four-year Bachelor’s programme, students will attend prestigious institutions, receiving instruction and mentorship from leading educators and business leaders from Harvard, Stanford, MIT, Cornell, NASA, Estee Lauder, and American Express.(The article was updated)

Topcon Agriculture introduces Value Line Steering solution, bringing affordable precision technology to small and medium-sized farms

Topcon Agriculture has announced the release of its new Value Line Steering solution designed specifically for farmers using mid-range tractors on small to medium-sized farms. The new offering represents a significant step in making autosteering technology, typically used on larger machinery, accessible to a broader range of farmers. 
“At Topcon Agriculture, we are committed to the democratization of technology — putting precision agriculture technology in the hands of more farmers throughout the world,” said Antonio Marzia, executive vice president and general manager of Topcon Agriculture.
“With the Value Line, we are opening up opportunities for farmers who have older or smaller machinery, or smaller specialty farms, to boost the value of their machinery, with autosteering technology that is based on our proven premium steering technology used for decades on larger machines. It is an integrated system designed to seamlessly work with a variety of tractors, including compliance with ISOBUS-UT functionality to offer universal compatibility and ease of use. Our goal is to provide high-quality, reliable, affordable, value-added technology that works across a wide range of applications, machinery and brands, keeping with our philosophy of being a partner to farmers and supporting their independent brand choices.”
The Value Line Steering solution is a comprehensive package that includes a Global Navigation Satellite System (GNSS) receiver, electric steering wheel controller, touchscreen console, and Horizon Lite software, compatible with front-wheel-steer tractors. Farmers also have the option to add local, satellite or RTK correction services such as Topcon’s Topnet Live for enhanced precision based on their unique needs.
Autosteering allows for more efficient use of resources, leading to reduced input costs for seeds, fertilizers, and fuel. This not only improves the farm’s bottom line but also contributes to more sustainable farming practices. The increased accuracy in field operations can also lead to improved crop yields, further enhancing profitability.
Farmers from various agricultural sectors, including commodity crops, specialty crops, and mixed farming systems, can expect significant benefits in their operations when adopting the technology.
“There is tremendous potential for growth in the agriculture industry, and Value Line is another step for Topcon in being a preferred partner in this evolving landscape by fostering adoption and effective collaboration both with OEMs (original equipment manufacturers) and the farmer,” Marzia said.
“We are a global company with decades of precision technology experience with engineering, R&D, and manufacturing operations on multiple continents, along with a global network of dealers for sales and support. Designed with quality in mind, Topcon facilities across the world, such as Germany, Italy, and the United States, are providing the display consoles, steering wheels, and receivers.”
The Value Line Steering solution is now available through Topcon Agriculture’s global network of authorized dealers. For more information about the autosteering solution and Topcon Agriculture’s full range of precision farming technologies, visit topconpositioning.com/value-line. 

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Indian-Origin 9th Grade Student Named America’s Top Young Scientist for Inventing Pesticide-Detecting Device on Produce

Sirish topped the competition with his innovative AI-powered handheld pesticide detector, “Pestiscand.” (Photo Source: @DiscoveryEd/X)

Indian-origin ninth grader Sirish Subash from Snellville, Georgia, has won first place in the prestigious 3M Young Scientist Challenge 2024, a premier middle school science competition held in St. Paul, Minnesota. Sirish, a student at Gwinnett School of Mathematics, Science, and Technology, secured the top spot with his innovative AI-powered handheld pesticide detector called “Pestiscand.”His innovative invention earned him a USD 25,000 cash prize and the prestigious title of “America’s Top Young Scientist.”

The competition, organized by 3M and Discovery Education, brought together ten finalists who spent months honing their projects. Sirish’s Pestiscand stood out for its ingenuity and practical application. The device uses spectrophotometry to detect pesticide residues on fruits and vegetables non-invasively by measuring light reflections and analyzing the data with a machine learning model. During tests, Pestiscand achieved over 85% accuracy in identifying pesticide residues on spinach and tomatoes, meeting both speed and effectiveness goals.
Finalists in the challenge underwent rigorous evaluations based on their creativity, application of STEM principles, passion for research, and presentation skills. They also participated in interactive challenges held at 3M’s global headquarters, where they were mentored by 3M scientists. Sirish worked closely with his mentor, Aditya Banerji, Senior Research Engineer at 3M’s Corporate Research Process Laboratory, over the summer to bring his concept to life.

Second place in the competition went to Minula Weerasekera, a ninth grader from Beaverton, Oregon, who developed a novel solution for energy storage using organic compounds and sulfur-based materials. William Tan, an eighth grader from Scarsdale, New York, secured third place for his AI Smart Artificial Reef, which is designed to foster the growth of marine life in controlled environments. Both students received USD 2,000 prizes for their innovative efforts.
The 3M Young Scientist Challenge, now in its 17th year, continues to inspire young minds to develop real-world solutions using STEM principles. Past participants have gone on to deliver TED Talks, file patents, and receive recognition on prestigious lists like Forbes’ 30 Under 30.

Through this initiative, 3M and Discovery Education aim to foster the next generation of innovators, providing them with resources and mentorship to transform their ideas into tangible innovations.

First published on: 17 Oct 2024, 06:58 IST

Popular Children’s Book Author Rieko Nakagawa Dies at 89; ‘Guri and Gura’ Series Loved for Stories About Twin Mice (Update 1)

Yomiuri Shimbun file photoRieko Nakagawa
The Yomiuri Shimbun

13:37 JST, October 17, 2024 (updated at 15:30 JST)

Rieko Nakagawa, a famous author of children’s books such as the “Guri to Gura” (“Guri and Gura”) series, died from old age on Monday.She was 89.

Yomiuri Shimbun file photoThe cover of “Guri to Gura” (“Guri and Gura”) by Rieko Nakagawa, with illustrations by Yuriko Yamawaki

“Guri to Gura” became popular for its endearing stories about twin mice, Guri and Gura, who love eating and cooking, and their animal friends.
The series’ popularity was enhanced by the adorable art provided by Nakagawa’s younger sister, Yuriko Yamawaki.
Other publications by Nakagawa include “Iya Iya En” (No-no nursery school) and “Sorairo no Tane” (“The Blue Seed”).
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“The Universe in 100 Colors: Weird and Wondrous Colors from Science and Nature”

Authors Tyler Thrasher and Terry Mudge shared fascinating facts from their new book, The Universe in 100 Colors, as well as what inspired it all!Tyler and Terri have two book events this weekend:About the Book:At the intersection of science, art, and design, this must-have coffee table book highlights 100 mind-blowing colors that you’ve likely never seen before.From Instagram sensation and self-described “mad scientist artist” Tyler Thrasher and creator of the popular Matter subscription box Terry Mudge, this book comes with a foreword by Hank Green.This gorgeous compendium contains 100 amazing colors that you might otherwise live your whole life unaware of. These colors exist in the strangest of places, and serve extremely specific functions in nature, or were human-made with one goal in mind.In this oversized, design-forward book you’ll find entries for each of the 100 colors, organized in gradient order, with structural and impossible colors set at the end. Each entry has a 2-page spread with a full-page image of the color plus snappy descriptions, and easy-to-understand category symbols. Some entries include diagrams. Even includes structural colors and colors outside the range of human visibility! Also included is a brief introduction to color theory, a myth-busting section, plus index, glossary, and notes.Here is your universe in living color:Cosmic Latte: The average color of the universe.Dragon’s Blood: A tropical tree that bleeds red resin with incredible medicinal potential.Sonoluminescence: A color created by sound!Eigengrau: The color we perceive in the absence of light (and no, it’s not “pitch black”).Perfect for anyone who loves science or art, and bursting with astonishing facts and stunning photography, The Universe in 100 Colors is a wonder for the senses.

Grand Millennium Business Bay reopens as Renaissance Business Bay Hotel

The property will feature four dining venues, including Asia Asia, serving up pan-Asian flavours; Restaurant Bella, a rooftop venue offering innovative Italian cuisine; and Lock, Stock & Barrel, a lively social hub with live entertainment combined with comfort food and great drinks. The hotel will also offer “Evenings at Renaissance”, which will transform one of its venues into a vibrant social scene, where four nights a week, guests and locals alike can unwind with curated events, live music, and locally-inspired beverages.
The hotel also hosts the Wellbeings Holistic Healing Center – a modern Health Club, and an outdoor swimming pool.
For business travellers, Renaissance Business Bay offers state-of-the-art meeting and event spaces, including 11 flexible rooms with natural daylight, and a grand ballroom that accommodates up to 400 guests. The hotel will also soon launch the REN Meetings offering, to elevate corporate gatherings with creative spaces, and provide expert planners with a focus on fostering meaningful connections and innovative ideas.
The Renaissance Business Bay also offers the signature Renaissance Navigator programme, offering insider knowledge from local experts who will guiding guests to hidden gems in the neighbourhood and off-the-beaten-path experiences in Dubai. Just minutes away from landmarks like the Burj Khalifa and Dubai Mall, Renaissance Business Bay offers a prime location in the heart of Dubai, allowing guests to explore the city with ease.
“We are thrilled to present the Renaissance brand to Dubai, a city renowned for its vibrancy, creativity and diverse cultural tapestry,” said Goran Stojkovic, the hotel’s general manager. “At Renaissance Business Bay, our goal is to inspire guests through authentic local experiences while offering exceptional comfort and service, all set against the stunning backdrop of the Dubai Water Canal and the iconic city skyline.”
To celebrate its grand opening, the hotel is offering Marriott Bonvoy members an exclusive promotion. Both new and existing members can earn up to 3,000 bonus points for stays booked from now until the end of the year.
marriott.com

Airtel Business and Vonage partner to launch cutting-edge business communications

Airtel Business, the B2B arm of Bharti Airtel and Vonage a part of Ericsson have partnered to launch Airtel IQ Business Connect, a device-agnostic, unified business communications application that will help enterprises in India to simplify their customer engagement.
Airtel IQ Business Connect is a customised multi-channel unified communications application that will enable businesses to enrich their customer experiences by maintaining consistent, long-lasting customer engagement while also overcoming challenges of data loss that can arise during employee transitions or attrition. With the new application, new employees will be equipped to seamlessly maintain continuity in customer communications across a range of devices including mobile phones, tablets and laptops, through a single interface, ensuring strong customer loyalty and stickiness. Enterprises can effortlessly adopt the application without the need for any additional hardware investments.
Abhishek Biswal, Chief Business Officer – Digital Products & Services, Airtel Business, said, “We are delighted to partner with Vonage and launch ‘Airtel IQ Business Connect’ – a next-gen technology application. Businesses today are looking for a compliance-adhering, unified communications application to ensure smooth customer communications. Airtel IQ Business Connect will fill this gap by offering enterprises a device-agnostic, real-time monitoring application that can host multiple channels to drive improved business communication and productivity”.
Reggie Scales, Head of Applications at Vonage, commented, “We are excited to announce our strategic partnership with Airtel Business to power new unified communications capabilities for enterprises in India, a key strategic growth market for Vonage. In today’s dynamic business environment, effective communication and collaboration are essential. With the power of Vonage’s Unified Communications as a Service capabilities, coupled with Airtel’s secure and reliable network, businesses in India will be able to enjoy a multi-channel approach to communications that combines voice and messaging, enabling consumers to connect and collaborate with brands from anywhere and across any channel.”
Airtel IQ Business Connect, powered by Vonage, is a part of Airtel Business’s cloud communications offering – Airtel IQ. The application will enable enterprises in India to empower all their employees, including their hybrid workforce, as well as personnel such as relationship managers, field force and others, to seamlessly communicate with their stakeholders 24X7, thereby enabling enhanced customer engagement.
Airtel IQ is an omni-channel cloud communications platform that unifies cloud communications and customer experience management to enable brands to engage with their customers across voice and WhatsApp channels. Airtel is the first telecom company in the world that serves as a Business Service Provider (BSP) for WhatsApp.
Airtel Business is a leading provider of integrated communications solutions in India. With a wide gamut of end-to-end solutions spanning cellular IoT, connectivity, cloud, data centre, cyber security and cloud-based communications, the company’s offerings are engineered to deliver high-speed connectivity, unparalleled wide coverage and scalable bandwidth to customers across enterprises, governments, carriers and small and medium businesses (SMBs). This collaboration strengthens Vonage’s presence and commitment to driving innovation in India. With a Research and Development (R&D) Centre of Excellence in Bengaluru, the heart of India’s high-tech industry, Vonage has a large R&D team in the region focused on building new features across Vonage’s portfolio of business communications solutions.